Good knowledge of the various PlayStation 4 error codes will better help you stay up to date on the best quick fixes for them whenever they occur.
Every gamer knows how frustrating it can be to consistently encounter error codes while playing a video game. The same also applies to gaming using the PlayStation 4 console.
After more than eight (8) years since the launch of the PlayStation 4 game console, we might think that by now there wouldn’t be any more problems with the device, seeing that is must have undergone series of upgrades and updates.
Still, it’s safe to say that some of the problems faced by early users of the PlayStation 4 console are no longer available today. Some of these error codes include the blue line of death that causes the graphics on the screen to become distorted and the sounds to be discordant.
Now, even though such dreaded problems are no longer in existence again, the newer products of the PlayStation 4 may still experience problems. Some of these problems may include the PlayStation 4 console automatically ejecting disks.
Before we dive into all PlayStation 4 error codes and how to fix them, you need to understand that not all error codes are common to all PlayStation boxes.
This is because PlayStation 4 consoles come in different models (the standard PlayStation 4, PlayStation 4 Slim, and the PlayStation 4 pro).
Determining whether you own a PlayStation 4 or a PlayStation 4 slim can be difficult sometimes because they both look alike.
If you are finding it difficult to tell whether or not the device you own is the standard PlayStation 4 or the PlayStation 4 slim, then just simply look at the edges of your PlayStation console.
If the edges of your console look sharp, then just know that you are using the standard PlayStation 4, but if they are rounded, then it’s definitely the PlayStation 4 slim.
PlayStation 4 Error Codes
In computer programming, an error code (also known as a return code) is a numbered or alphanumeric code that is used to determine the nature of an error and why it occurred.
PlayStation 4 error codes are made up of a string containing two letters with a specific meaning.It also consists of five (5) digits that are followed by a hyphen and a final digit.
All these are often returned by the PlayStation system software.
In solving PlayStation 4 error codes, you don’t need to bother yourself with the digits involved.
All you have to do is to simply take a look at the two (2) letters before the digits. This will give you better insights on the nature of the problem.
PlayStation 4 error codes are divided into different categories and all errors you may encounter fall into any of these categories:
- CE Error Codes: General errors.
- E Error Codes: External type errors.
- NP Error Codes: Network Server related errors
- NW Error Codes: Web library errors.
- SU Error Codes: System update errors.
- WV and WS Error Codes: Version or web connection errors to certain services (PSN).
Common Solutions to PlayStation 4 Error Codes
Most of the time, the solution to all your PlayStation 4 problems could be as easy as rebooting the device.
Some other common solutions for fixing PlayStation 4 error codes include:
- Update the firmware
- Check the HDMI ports
- Perform routine hard disk check
#1: Update the Firmware
Some of the problems we encounter when using the PlayStation 4 could arise as a result of using outdated firmware on your television or game console. With outdated firmware, you can encounter errors due to lack of audio, video, or even internet connection for internet-enabled televisions (Smart TVs) and a quick update can resolve some if not all of the problems you may have encountered.
#2: Check the HDMI Ports
It is important to always check the status of your HDMI ports and cables for both your console and the TV. Some problems like your system failing to display any graphics or having issues connecting to your HDTV are usually related to HDMI ports and can be easily avoided if routine checks are done on these cables.
#3: Perform Routine Hard Disk Check
Problems with your hard disk always have huge impacts on your PlayStation 4, so performing routine checks on it is important because the problem you may be facing might have resulted from a faulty hard disk. You can perform a hard disk check by following these simple steps:
- Ensure your PlayStation 4 is turned off.
- Disconnect the AC power cord and all connected cables.
- Slide the HDD bay cover upwards.
- Now, you can inspect the hard disk for any potential damage and ensure that it is properly seated in the HDD bay.
If you have tried all the above fixes to common problems you may face while using your PlayStation 4 and it doesn’t seem to solve the problem, then it could only mean one thing, which is the problem, is particular and therefore needs a specific fix. Well, not to worry in today’s guide we’ll be treating all PlayStation 4 error codes and fixes.
PlayStation 4 Error Codes and Fixes
Earlier we had stated that all PlayStation 4 error codes are placed into different categories that are being determined by their prefixes. Hence, I’ll be providing solutions to all the problems you can face based on these categories.
CE Type (General Type) Error Codes
In this category, we’ll be discussing all the error codes you can encounter with the prefix CE and how to fix them.
PlayStation 4 Error Codes CE-34452-8, CE-32930-7
CE-34452-8 and CE-32930-7 are known as general type error codes and the message they both pass across is that your downloaded data may be corrupted.
To fix this problem, you can delete the contents of the home screen and restart the system. After restarting, download the library content again. If the error persists you can now check your network configuration and try connecting to a different network, select a static IP, or change your DNS server. If the error persists still after trying all these then it could be that the network is busy and you can try again later. But if the problem, reappears after waiting, head to Settings, then Initialization, select Initialize PS4 and finally select Quick to Initialize the system.
Performing all these steps should solve the PlayStation 4 Error Code CE-34452-8.
PlayStation 4 Error Code CE-34878-0
This is another general type of error code and it simply means that an error has occurred with the application.
This is one of the most repeated error codes in the Sony environment and the sad part is, it doesn’t give us much clue as to what the exact problem is to proffer an appropriate solution.
If you are experiencing this problem then the appropriate fix would be to close the application showing the error, then install the latest system software and game update. Once you have done this, restart the system and then check if it solves the problem.
If the problem persists still then you’ll have to make a backup of the saved data and then go to Settings, then Initialization, select Initialize PS4, and finally select Quick to Initialize the system. This action will restore your system settings to their default values.
PlayStation 4 Error Code CE-32875-5
This general type error code means that an internal system error has occurred. Could not get time and date data.
To fix this problem, you’ll have to first connect your PlayStation 4 to the internet. Go to Settings, under settings select Date and time settings, select the Configure Using Internet option and finally select Set Now.
Once you carry out the above steps, it should solve the problem but if the problem should persist, then you’d have to visit PlayStation Support Centre for additional technical support.
PlayStation 4 Error Code CE-36329-3
This PlayStation error code simply means that an error has occurred with the system’s software.
To fix this problem all you have to do would be to update the software. To update your system’s software, head to Settings, and then select system software update. Once you are done, you’d have to wait for the system to restart and once it restarts, it should solve the problem. If you have tried accessing your settings and you realize you can’t, then you’ll have to carry out the updating process in Safe Mode. If the error persists still then you’d have to Initialize your system and to do this go to Settings, then Initialization, select Initialize PS4 and finally select Quick to Initialize the system. If it persists still, then the last resort would be to contact PlayStation support.
PlayStation 4 Error Code CE-37533-1, CE-37534-2, CE-37535-3, CE-37536-4, CE-37537-5, CE-37538-6
These PlayStation error codes are related to face recognition during login. It could be as a result of the saved data of your face being damaged.
Fixing this error code is quite easy, all you need to do is to log in to the system and re-record your facial data. If the problem persists try logging in as another user and register your facial data again.
PlayStation 4 Error Code CE-30002-5
This error code stands for “An error has occurred”. Fixing this problem is relative to how the problem was encountered. Because if you can determine what you were doing before you came across this problem then solving it would be quite easy.
If you encountered this problem while trying to play a game stored on an external hard disk drive then the way out would be to format the disk and try installing the contents again. Doing that should solve the problem.
If the problem was encountered while updating the system’s software then to fix this, head to Settings, then notification, and delete any update notification. Once this is done, turn off your PlayStation system by holding down the power button until you hear two (2) beeps (the first immediately and the second arrive after a few seconds).
Once you have done this, the system will then boot in Safe Mode. Next, connect your controller with a USB cable and press the PS button, select option three (3), Update system software, and finally select Update from the Internet. If after updating the problem persists still, select option five (5), rebuild the database before trying again.
If the problem persists then we’ll have to resort to reinstalling the PS4 system software again. Before doing this, ensure to have a backup.
PlayStation 4 Error Code CE-35657-6, CE-33177-1
Whenever these error codes appear on your screen, it simply means “cannot start the application. Application data may be corrupted“.
To fix this, navigate to notifications, then select downloads, and finally delete the bug notification. Ensure you backup your data to a USB device or online (PS PLUS) if you prefer that. Start your device in Safe Mode and try to rebuild the database.
This should generally solve the problem and if it doesn’t you’d have to try initializing your system, to do that go to Settings, then Initialization, select Initialize PS4, and try to update the system through a USB.
PlayStation 4 Error Code CE-34788-0
This PlayStation 4 error code means “this update file cannot be used“. This problem usually occurs when the update file cannot be used on your USB device.
When trying to solve this problem, ensure that the downloaded the correct file and you do this from the official page of PlayStation 4 system software by simply clicking the Download Update button at the bottom of the screen. The update file should be around 400MB in size.
But if you wish to perform a complete installation of the system software and not just an update, you can still gain access to it from the official page of the PlayStation 4 system software and select the option “Install the system software again”. Follow the steps to download the complete installation file which should be around a gig (1G).
PlayStation 4 Error Code CE-32937-4
This PlayStation 4 error code simply means an “Error downloading data“.
In an attempt to fix this problem, you should try selecting Retry in the error message that pops up. If it doesn’t work, cancel the download and try again from the beginning. If the problem persists, then restart your PlayStation 4 and then try the download again.
If you are still experiencing the same error code after all this, then it could only mean that your network connection may be unstable or busy and if that’s the case then cancel your download and try again in a few minutes. Hopefully, this should solve the problem.
PlayStation 4 Error Code CE-30005-8
Whenever this error code appears on your screen, it simply stands for “An error occurred while accessing the hard drive or Blu-ray / DVD drive“.
Seeing this error code just means there is something wrong with your hard drive or Blu-ray drive. To solve this, try extracting the disk from the system and ensure that it is not dirty, scratched, or damaged.
If the disk seems to be in good order then the next plausible approach would be to rebuild the system database using option 5 in Safe Mode. After trying all these if the problem persists then it’s an indication that the system may be faulty and needs repairs. For the repairs, you can contact the PlayStation support service.
PlayStation 4 Error Code CE-32920-6
What this error code stands for is “Download canceled because the content does not need to be downloaded“.
To fix this error code, select OK in the error message. Go to Settings, then PSN, and finally select Restore License. Now you can try to restore all licenses. After restoring all licenses, go to the home screen to select the game icon. Check if the item you purchased is available in the title.
If you purchased a subscription item (e.g., a season pass) then go to Settings, select PSN, select Account Information, and finally, select Service List. Check and confirm if the item has been successfully activated. If you can’t find it, restart your system and try checking for the subscription item again.
PlayStation 4 Error Code CE-37732-2
This error code stands for “The downloaded file was not installed on the system correctly. Data may have been corrupted during download“.
In a bid to fix this problem, the first step to take would be to delete the downloaded file (Notifications > Downloads, select the content, press the Options button on the controller, and delete the file). After deleting the file, try downloading the file again.
If the error came up while trying to download a patch for a game, then select the game from the main menu of your PlayStation 4. Click on the Options button on your controller and select check for update. If the error persists still then we’d have to initialize the system and afterward try downloading the content again.
If the error persists after you have recently changed your hard disk, then a possible fix would be to insert back the old disk and reinstall the system software. Once this is done, try downloading the file again and check if everything runs smoothly.
PlayStation 4 Error Code CE-33950-0
Whenever this error code appears on your screen it simply means “could not connect to the server to verify license“.
This problem is straight forward and it indicates that there is a problem with your server. To fix it, your option would be to try again later and if it doesn’t fix the problem, you can now contact PlayStation support.
PlayStation 4 Error Code CE-32889-0
This error code simply means “An error has occurred in the game or the application“.
If you encountered this problem while playing a game or using an application, then your first attempt to fixing this problem should be to check your internet connection (Settings> Network> Test Internet connection).
If you encountered this error while trying to connect to PlayStation Network during testing, then you can try again later as you maybe experience this due to the server having to process high traffic volume at that time.
PlayStation 4 Error Code CE-36244-9
What this error code stands for is “Downloaded data may be corrupted“.
To fix this problem, one has to first delete the contents of the home screen and restart the system. After restarting, try downloading the library content again. If the error persists, then you can try initializing your PlayStation 4 system. After initializing your system, if the error persists still then you’d have to visit your PlayStation 4 support page.
PlayStation 4 Error Code CE-34305-5
When you see this error code, it simply means that there is an error reading information from the drive.
This error code is usually common when the system can’t read some of the data on the hard drive. Therefore a quick fix would be to install the latest system software (Settings> Update system software and follow the instructions that appear on the screen).
If you experienced this error after installing a new hard drive then you should reinstall the old hard drive to check if it solves the problem. If the error persists still then we’d have to reset the system to default values.
Finally, if you have tried all the fixes above and nothing seems to work then it could be that your system is faulty and you’d have to contact PlayStation support.
PlayStation 4 Error Code CE-32928-4
In the course of using your PlayStation 4 device and you encounter this error code, then it could only mean that the download has been canceled because the download of this content had already been started and presents an error.
To fix this problem, go to Notifications, then Downloads, and check if the content is on the list. Once the content had been found, delete the content and try downloading it again from the library.
After trying this, if you find out that you are unable to download the content again, then you’d have to back up your data using a USB device or using PS Plus. Now, start your system in Safe Mode and try rebuilding the database. Once that is done, restore the data and try downloading the library content again.
Finally, if after you have done all these and the error persists still then the way out would be to initialize your system (Settings > Initialization > Initialize PS4 and force initialization of your PlayStation 4).
PlayStation 4 Error Code CE-33945-4, CE-33743-0, CE-40852-9
When these error codes appear, it simply means that the server connection failed.
When you encounter these error codes, it means that you may have problems connecting to their network, PSN, or even the game server. Hence to fix this, you’d have to ensure that both your PlayStation Network services and game servers are available.
If both are available, then the next step would be to test your internet connection and you can do this through Settings > Network > Test Internet connection and then confirm that we can connect.
PlayStation 4 Error Code CE-32883-4, CE-30012-6
Whenever these error codes appear on your screen, it simply means that there is an internal error.
The fix for this problem is quite easy, all you have to do is to turn off the PlayStation 4 and restart the system.
PlayStation 4 Error Code CE-33911-5, CE-33983-6, CE-33984-7, CE-33985-8, CE-33986-9, CE-33987-0, CE-33988-1, CE-33989-2, CE-33990-4, CE-33991-5, CE-33992-6, CE-33992-6, NP-39225-1, NW-31456-9, NW-31448-0, NW-31201-7, NW-31194-8, WV-33899-2
When you see any of these PlayStation 4 error codes, know that it means the internet connection test failed. These error codes are common when you are having trouble connecting to PSN which could be a result of connection timeout during the service login process.
To fix this problem, the first step would be to perform an internet connection test (Settings > Network > Test Internet connection) to check if you can connect or not. After performing the test, if you find out that you can’t connect then you try turning your router off for a few minutes before turning it back on and then check if it fixes the problem.
Sometimes updating the router’s firmware can help in resolving this problem. If this still doesn’t help, then you’d have to contact your router manufacturer or internet provider. It is also possible that you are getting this error code because the server is experiencing high traffic and if this is the case, then trying again later should fix the problem.
PlayStation 4 Error Code CE-33179-3
Whenever this error code appears, it stands for “The application cannot be found. Test after installation is complete“.
You need to note that, the installation of add-ons or DLCs may fail until the installation of the application or game is complete. Hence to fix this error code, you’d have to wait for the game or application to install before trying again.
PlayStation 4 Error Code CE-34632-8
This PlayStation 4 error code simply stands for content not available.
This error code only appears when it’s not possible to use content at a particular time and in this case, the way forward would be to contact the PlayStation support service for help.
PlayStation 4 Error Code CE-30774-1
Once you see this error code on your screen, know that it stands for cannot update.
You can encounter this error code while trying to update the system’s software using a USB storage device. For this problem, a quick fix would be to try updating through the internet.
If it’s not possible then you can verify that the update file (PS4 UPDATE.PUP) is stored on the update folder in your USB memory.
After trying this if the error persists then it draw one conclusion, which is the downloaded file on the USB device might have been corrupted, so you’d have to delete it and download it again.
PlayStation 4 Error Code CE-30784-2
This PlayStation 4 error code stands for “PlayStation 4 system has not detected USB device“.
For this case, your PlayStation 4 can’t seem to detect the USB drive connected to it which could be as a result of the USB not being compatible. Hence to fix it, ensure that the USB device is compatible with USB 2.0 or 3.0 and also ensure that you have inserted the device correctly into the PlayStation 4.
Make sure to have no extracts or partitions, if you do then you’d have to format it with a computer and try again.
PlayStation 4 Error Code CE-34335-8
This PlayStation 4 error code stands for “A hard drive was not detected on the PS4 system“.
You’ll encounter this problem when your PlayStation 4 system cannot detect the hard disk drive.
To fix this problem, turn off your PlayStation 4 and unplug the power cord before removing the top cover. Ensure that the hard drive is properly placed. If it isn’t, gently pull out the hard disk and reinstall it again making sure that you connect it properly. If this doesn’t fix the error, then it’s possible that the hard drive could be damaged, faulty or your console may need a service check.
PlayStation 4 Error Code CE-37700-7
This PlayStation 4 error code simply means “Download has been canceled due to content not being available on PlayStation Store“.
This is a straightforward fix and to solve this problem, you’d have to ensure that the content you are trying to download is valid and that you have also had a license to use it. If you are trying to download a reserved game then you might experience this problem and you’d have to till it’s available for download before trying again.
If you are sure it’s available but the error persists then visit the PlayStation forum to get more information.
PlayStation 4 Error Code CE-30392-7, CE-30608-7
Whenever these error codes come up on your screen, know that they represent a Hardware error.
To fix this error, you’d have to repair your PlayStation 4, and to do that contact PlayStation support.
PlayStation 4 Error Code CE-36275-3
When this error code appears on your screen, it indicates “Failed to post the comment on broadcast“.
If you are seeing this error code on your screen then it means that the streaming service could be having a problem with the server. If that’s the case, then you’d have to try back later also you can check the streaming service website for more information while making sure your network settings and router are not blocking TCP port 6667.
PlayStation 4 Error Code CE-32947-5
This PlayStation 4 error code means “could not download file“.
To fix this problem, you’d have to first perform an internet connection test (Settings > Network > Internet connection test) to ensure that your status is correct. Secondly, you’d have to delete content i.e., if it’s displayed in the content area before proceeding to download the content again from the library.
If you have tried all these and the error persist then you’d have to contact PlayStation support.
PlayStation 4 Error Code CE-33319-9
This error code represents unable to upload video or screenshot because the service limit has been reached.
This error code is straightforward and isn’t stressful to work around. If you cannot upload a video or picture, then as the error code indicates, it’s simply because you have reached your service limit. The way out would be to consult the service provider’s upload policy.
PlayStation 4 Error Code CE-32708-0
Whenever this error code appears on your screen, it represents a license error.
To fix this problem, if you have already activated PlayStation 4 as your primary system then go to Settings, select PSN, then Activate as your primary PS4, finally deactivate it and activate it again. Once you have done that go back to Settings, select PSN, select Restore Licences and choose the restore option. After completing the steps above, if you still encounter an error then it’d be best to try back later and also check your PSN status.
PlayStation 4 Error Code CE-35340-5
This PlayStation 4 error code reads “You cannot connect to PlayStation streaming service“.
This problem is simply a service problem, and you’d have to try to connect it later.
PlayStation 4 Error Code CE-34861-2
This PlayStation 4 error code means that the connection to the server has failed.
If you haven’t connected to the internet before then setting your system to be able to access the internet would solve the problem. If you have been using the internet and you are still experiencing this error code then it could be that the PSN or game server may be temporarily unavailable.
You can also check your SSL configuration if you receive the error code each time you try to connect to the internet.
PlayStation 4 Error Code CE-35489-9
Whenever this error code appears on your screen, what it represents is “The region code of this DVD or Blu-ray disk is not compatible with this PlayStation 4 system due to regional restrictions that apply to DVD and Blu-ray disk“.
In trying to fix this error the first step to take would be to check the region code of the disk. With this error code, know that you’ll not be able to change the region of the system.
PlayStation 4 Error Code CE-35287-5, CE-32899-1, CE-38703-1, NP-34993-8, NP- 39231-8, WV-36350-7, WV-33921-8, WS-41755-2
These error codes simply represent cannot connect to the server.
This indicates that the PSN or game server is temporarily unavailable hence for the fix, you’d have to try again later. If you try again later and you are still experiencing the same issue, then try restarting your PlayStation 4 system and router.
If after restarting the router and the problem persists still then on your PlayStation 4 system, go to Settings, select Network, then Configure internet connection before reconnecting your router again.
Also sometimes an outdated router firmware could be a possible reason for this error code, so update your firmware to the latest version before checking the status of your internet connection.
If you have tried all the fixes above and you are still experiencing the same error code then your firewall and other protective measures may be preventing you from connecting to the server, so ensure that your network devices are not blocking TCP ports 80, 443, 3478, 3479, and 3480 as well as UDP ports 3478, 3479.
PlayStation 4 Error Code CE-34544-0
Whenever this PlayStation 4 error comes up on your screen it means that the database may be partially corrupted since the information necessary to start the application cannot be found.
To fix this error code, the first step would be to update the system software (to do this go to Settings > System software update, and then the latest version would be installed) if it hasn’t been updated.
Now your system has been updated, go to your home screen and highlight the application there and click on the Options button before selecting Check for update. If the problem persists after updating it then you’ll have to boot the system into Safe Mode and perform a rebuild of the database.
If it still doesn’t work, then you’d have to reinstall the application and also make a backup copy in the online storage of PS Plus (go to Settings > Application data management > Data saved in system storage > Upload to online storage) and if you are PS Plus subscriber then you’ll be able to back up the data to a USB device (go to Settings > Management of saved application data > Data saved in system storage > Copy to a USB storage device).
Once the backup has been completed, press the Options button on your remote while selecting the application on the application on the home screen and select delete from the options listed. Finally, download the game from the library, for a physical game you’d have to insert the disk to reinstall the game.
PlayStation 4 Error Code CE-34224-5
This error code stands for Internal system error.
To fix this error you’ll have to, first of all, make a backup of your saved data using your USB or PS Plus device. After the backup, you’d have to initialize your system, and to do this, go to Settings > Initialization > Initialize PS4 and initialize your PS4.
Next, restore the saved data and if the error persists still after doing this then there may be a problem with the PS4’s hard drive. Hence if you recently change your hard disk you’d have to use the initial hard disk otherwise, contact PlayStation support.
PlayStation 4 Error Code CE-32921-7, CE-35463-1, CE-35918-6, CE-35485-5
When any of these PlayStation 4 error codes appear on your screen, it means that the system cannot read the disc.
To fix this error, you’d have to take the disc out of the console and ensure that it is neither damaged nor dirty and you’ll also need to ensure that the disc format is compatible with your PlayStation 4. If everything seems okay and you are still experiencing the problem then you’d have to restart the system in Safe Mode and try to rebuild the database.
PlayStation 4 Error Code CE-35230-3
If this error code should appear on your screen, it means that there is a Network error. DNS server response speed is lagging.
To fix this error code, go to Settings, then Network, select Internet Connection Settings, choose Custom. You’ll be able to change the DNS settings there to fix the problem.
PlayStation 4 Error Code CE-38612-0
When this error code appears, it means that the application data on the hard disk may be partially corrupted.
Before you fix this error code, you’d have to first backup your games on a USB storage device or using the PS Plus online storage. After you are done with backing up your games, press the Options button on your remote while highlighting the application icon on your home screen, then select the delete option to delete the application.
After deleting the application, try installing the application again by downloading it from the library or insert the disc into the PlayStation 4 system if it’s physical.
Doing the steps above should solve the problem, but if it doesn’t then you have to initialize the system (Settings > Initialization > Start PS4 > Quick and initialize the system) and then reinstall the application.
If the problem persists still, then it could be that you changed your hard disk and if that’s the case then you’d have to reinstall the original hard disk, then reinstall the application and check if that solves the problem.
PlayStation 4 Error Code CE-33126-5
This PlayStation 4 error code represents “Cannot continue transmitting. The text or settings associated with the channel may not be valid“.
To fix this error code, ensure that the description of the transmission on YouTube does not exceed 200 characters otherwise you’ll encounter this problem.
PlayStation 4 Error Code CE-36249-4
When this error code appears on your screen, know that it simply means that the content cannot be downloaded. The download date has not arrived.
To fix this PlayStation 4 error, you’d have to wait and try downloading the application again when it has been officially released. If you don’t have the time to check all the time, then you can set the automatic download function. To do this, go to Settings, then System, select Automatic downloads and uploads and enable saved data and update file.
PlayStation 4 Error Code CE-34867-8
This error code simply means that you have inserted the wrong disc.
This isn’t a difficult problem to fix, to fix this, locate the correct and disk, reinsert and continue your game.
PlayStation 4 Error Code CE-33937-5
This PlayStation 4 error code indicates that the content cannot be used. To use the content purchase it from the PlayStation Store.
You are experiencing this problem because the application is only available to users who have a license to it. Hence, to fix the error you’d have to change the user or buy the content from the PlayStation store.
PlayStation 4 Error Code CE-32951-0, CE-38702-0
These PlayStation 4 error codes mean “A network connection problem has occurred. Unable to information from the server. You may have problems connecting to the network or internet“.
To fix these PlayStation error codes, the first step to take would be to try and connect to PlayStation Network (PSN) and if you cannot then you’d have to check if PSN services are available. After checking, if it’s available then you’d have to check your connection status (Settings > Network > Test Internet connection).
If the problem persists still then you’d have to ensure that your router’s firmware is updated and if everything fails yet the problem persists, contact your internet service provider to check the status of the connection.
PlayStation 4 Error Code CE-38604-1
This general type error code means that it is not possible to download the application since you already have a disc version of the same title installed.
To fix this problem, you’ll start by highlighting the application on the home screen. Next, press the Options button on your remote to reveal and select the delete button. After deleting you can now download the application again and check if it solves the problem.
Do note that using this fix, although your PlayStation 4 will keep your saved data you’ll need to download the plugins for the game.
PlayStation 4 Error Code CE-35413-6
This PlayStation 4 error code represents “The PIN code for Remote Play is not correct“.
The isn’t a serious problem, to fix this error, all you have to do is ensure that the PIN code you are entering is the correct one.
PlayStation 4 Error Code CE-32869-8
This PlayStation error code stands for “The application cannot be started because the information is invalid. The database may be partially damaged“.
To fix this particular error, the first step to take would be to reboot the system in Safe Mode and then select option 5 (Rebuild Database).
After rebuilding check if the problem has been fixed by starting the application, if it still fails you’d have to reboot into Safe Mode for the second time but this time around choose option 3 (Update system software) rather than 5 and hopefully, this should solve the problem.
Supposing you have been experiencing this error with a particular app, then in this case the best approach would be to delete the application and try reinstalling it from the PlayStation Store to see if it fixes the problem.
In the case where the error is distributed amongst several applications or games then you’d have to make a backup of your system first before initializing the system. You can backup to your USB drive or PS Plus and after the backup, you can proceed with the initialization using the steps Settings > Initialization > Initialize PS4 > Quick.
PlayStation 4 Error Code CE-37704-1
When this error code appears on your screen, know that it means that the download has been canceled because there is no space on the hard disk.
This isn’t a different problem to solve. To fix this problem, all you have to do is remove applications and games you no longer play on your console before trying to download the application again. If you don’t know how to do this, then highlight the application you’d wish to delete and press the Options button (PS button) and select the delete option.
PlayStation 4 Error Code CE-35451-8
This is another general type of error code and once it appears on your screen it means an error occurred while connecting to the server.
If you are experiencing this error you should try rebooting the system before trying again. If you have tried this and the error persists still then it might be a specific problem with the PlayStation server, hence you can try again later or check the status (status.playstation.com).
PlayStation 4 Error Code CE-39984-3
When this error code comes up on your screen, it means that your PlayStation 4 has obtained an IP address but cannot connect to the internet.
For this error code, you’d have to check your network settings to enable you to perform an internet connection verification test. If you are on a WI-FI connection then you’d have to log in to the wireless zone network to connect to the internet.
If you have tried connecting to the PlayStation 4 web browser and you cannot then an alternative route would be to go to your Settings, then User guide. There you’ll find a login screen in the WiFi area.
PlayStation 4 Error Code CE-35239-2
This PlayStation 4 error code stands for “You need to update the PlayStation 4 system software to use the network functions“.
This error is pretty straight forward all you have to do is update your PlayStation 4 system software. If you don’t know how to do this, go to Settings and then System software update and follow the instructions there to update the software.
PlayStation 4 Error Code CE-38633-3, CE-35235-8, CE-36297-8, CE-40890-1
These PlayStation 4 error codes stand for “Transmission was interrupted due to an error with the server“.
The reason you may be experiencing this problem could be because the connection is not good enough for the transmission. If that’s the case then you’d have to reduce the quality of the transmission when starting it. Additionally, you should make sure the firmware of the router is correctly updated.
PlayStation 4 Error Code CE-33327-8
This is another general type error code and it stands for PS VR USB error.
For this error code fix, what you’ll need to do would be to turn off your PlayStation 4 and disconnect the power cable, wait for a few minutes before reconnecting it. Do note that you’d have to do the same with the USB cable of your PS VR and Playstation 4 before restarting the PlayStation 4.
PlayStation 4 Error Code CE-38606-3
Whenever this error code appears on your screen, it simply means that the following contents cannot be added to Downloads.
Well, this isn’t a straightforward error to solve as the error code results from several factors. Hence, the best approach to fixing this problem is to look for similar cases and the means used in solving them. You can have access to that information on PlayStation forums.
PlayStation 4 Error Codes CE-40305-2, CE-40306-3, CE-40307-4, CE-40327-6, CE-40309-6, CE-40326-5, CE-40311-9, CE-40325 -4, CE-40312-0, CE-40315-3, CE-40313-1, CE-40314-2, CE-40316-4, CE-40317-5, CE-40318-6, CE-40319-7 , CE-40320-9, CE-40321-0, CE-40322-1, CE-40323-2, C-82E10193, CE-40324-3
Whenever any of these error codes come up on your screen, know that it means an error occurred while updating the VR device software.
To fix any of the listed error codes above, the first step to take would be to ensure that our devices are properly connected by ensuring that the cables and all connections are in place.
After this, the next step to take would be to update the software of the PS VR device (go to Settings > Devices > PlayStation VR > PlayStation VR device software > Update PlayStation VR device software) and your PlayStation 4 system (go to Settings > System software update > Select Next if there is a newer version to install). Before updating, ensure that both your PlayStation 4 and PlayStation VR are connected to the internet.
PlayStation 4 Error Code CE-30022-7
This is another general type of error code and it stands for “Format the hard drive again“.
If you are experiencing this error code then to fix it you’d have to reformat the hard drive. But sometimes after formatting the hard drive you may still experience the error code and for such a case, you’d need to reboot the PlayStation 4 system before formatting it again.
PlayStation 4 Error Code CE-40911-5
This is simply a PlayStation VR error code.
You may encounter this bug (error code) when you don’t have the latest available system software installed on your PlayStation 4 and you are connecting to PlayStation VR for the first time. If this is the case for you then to fix it, update your PlayStation 4 system software (go to Settings > Update system software).
After the update, you’d have to also update your PlayStation VR software to the latest software before trying to connect again.
PlayStation 4 Error Code CE-30006-9
If this error code should appear on your screen then it means that you have to reconnect the hard drive and repair the file system.
In a bid to fix this error you’d have to reconnect the hard drive and follow the instructions to repair the file system. If you have this and the error persists still then an alternative route would be to format the disk drive or if possible use a different hard disk drive.
PlayStation 4 Error Code CE-30008-1
This PlayStation 4 error code simply means an error occurred while starting content.
To fix this error code, to fix step would be to restart the system and try to start the content again. It doesn’t work then you can delete the content and start downloading and installing the content all over again.
PlayStation 4 Error Code CE-41899-1
When this error code pops up it means that you should connect the USB external storage device directly to the PS4 system.
This error code is self-explanatory and to fix it, all you have to do is to connect the external USB storage devices directly to the PlayStation 4 system.
PlayStation 4 Error Code CE-41902-6, CE-41901-5
These PlayStation 4 error codes represent “Use an external USB storage device that meets the following requirements“.
Now error codes CE-41902-6 and CE-41901-5 have different requirements that you’d have to meet before you can clear the error code. For example, to fix error code CE-41902-6, if your hard drive is a USB 3.0, then you might encounter this error code if the connection is too slow. Hence to fix it, it is required that you use a USB 3.0 or higher.
While for CE-41901-5, the requirements are: the minimum capacity of the disk must be at 250GB and a maximum of 8TB. Hence, when we fail that use a unit that falls within this range, then you may encounter this error code.
PlayStation 4 Error Code CE-37857-0
This is another general type error code that represents “PlayStation 4 does not recognize USB storage device“.
One of the first things to do when you start experiencing this error code is to check if the USB storage device is connected correctly. If it’s not connected correctly, then that’s why you are experiencing the error message.
Alternatively, sometimes the connection may be correct and in such a case, try disconnecting and connecting the devices again to see if the system will recognize it.
If the methods above don’t fix the problem, then from Settings, go to Sound / Devices, then Stop using expanded storage in the quick menu. Once you have done this, try reconnecting your device again and at the same time ensure that it is being connected correctly and it should fix the problem.
Additionally, while performing your checks, ensure that the storage devices are in FAT or exFAT format.
PlayStation 4 Error Code CE-32723-7
Whenever you see this error code, it means that the item is damaged or cannot be detected by the system.
Sometimes, people experience this error code when they are selecting a theme. In this case, to fix it, go to Notifications, then Downloads, select the content, press the Options button on your remote and remove the content. Finally, you’d have to download that content again to see if it resolves the issue.
For other content, the first thing to do would be to ensure that you are licensed to use the content and you can check this out from your Library. After checking if you are licensed and you are still experiencing this error code then you can try downloading the content again. After downloading, go to Settings, select PSN and Restore the licenses.
The next step would be to shut down the system and reboot and reboot in Safe Mode. In Safe Mode, try rebuilding the database. Once you are done with all these steps, the error code should be cleared.
PlayStation 4 Error Code CE-41558-3
This particular error code surfaces/appears when you cannot start the application.
To fix this error code, all you have to do would be to update your system software and it can be done from settings (Settings > System software update, select Next if there is a newer version of the software to update it). After the update, the error code should be cleared but if it isn’t then try uninstalling and reinstalling the application again.
PlayStation 4 Error Codes CE-32894-6, NW-31205-1
If any of these error codes should appear on your screen, know that it means that the connection to the server has been interrupted. It is possible that you may have encountered a network connection problem or that the PlayStation Network (PSN) or the service provider’s network is temporarily busy.
What happens here is that the connection to the server is too weak or not stable enough to connect to the PSN server. Hence, to fix this error code, you’d have to check your connection status first, and to do that, go to Settings, then Network, and finally Test the internet connection.
If you have done this and everything seems to be normal then check other devices on your network that are occupying a high bandwidth and disconnect them from the network. Hopefully, this should fix the error code.
If the error code should persist then you’d have to also ensure that the router you are using is compatible with PlayStation 4. You can get information about this when you contact your internet provider and request the information.
Another approach to fixing this error code is switching off your router and turning it on again after 5 minutes. When you are done with this, check if it solves the problem. Additionally, in a bid to fix this error code you should also update the firmware of your router and for Wi-Fi connections make sure the system (PS4) is close to the router and also verify that the ports used to connect the PSN servers are not blocked by the router.
Look out for TCP ports 80, 443, 3478, 3479, 3480, and UDP 3478, 3479 and if you use a specific DNS server then go to Settings, select Network, select Configure internet connection, select Custom, and change DNS settings.
PlayStation 4 Error Code CE-42040-0, CE-42041-1
These PlayStation 4 error codes represent “This operation cannot be completed. Not enough free space in system storage“.
To fix these error codes all you have to do is to free up space on your PlayStation 4 by deleting copies of our games and other saved content before trying again. Once enough space has been created, you won’t experience this error code again.
PlayStation 4 Error Code CE-39935-9, CE-39985-4, CE-39985-4, NP-31959-7, NP-34388-6, NP-31966-5, NP-39226-2, NP-39226-2, WC-36551-0
If you find any of these error codes on your screen, know that they mean an error has occurred while connecting to PlayStation (PSN) Network.
For these error codes, the reason you are experiencing could be because PSN service is temporarily down and if that’s the case then you’d have to wait and try again later. Also, you can check the status of your network at status.playstation.com
PlayStation 4 Error Code CE-32809-2
This general type error code means that an error occurred while launching a downloaded game.
To fix this error code, the first step would be to activate PlayStation 4 as your main PlayStation 4. You can do the activation from Settings, then Account Management, select activate as the main PlayStation 4, and select Activate.
But if you have already done this before and you are still experiencing this error code then you’d just have to deactivate (go to Settings > Account management > Activate as primary PS4 > Deactivate > Yes) and reactive it again to fix the error code.
If the above steps don’t seem to solve the problem, then try restoring the licenses of your accounts (to do this, go to Settings > Account management > Restore licenses option).
PlayStation 4 Error Code CE-38704-2
When you start experiencing this error code, know that it means “A network error has occurred“.
This PlayStation 4 error code is usually experienced when the server has any temporal or punctual error. For this type of error code, the only thing to do would be to try again later.
PlayStation 4 Error Code CE-30028-9
This PlayStation 4 error code stands for “There was an error in the application“.
If you are experiencing this error code then it’s likely because there is an error with the function you are trying to use and in such a case trying again later could fix the error code.
E (External type) Error Codes
The error codes starting with the prefix E are used to represent errors that come as a result of external elements to the console but are still related to it. Confused? Then an example would be purchases made through PSN or payment and billing information.
PlayStation 4 Error Code E-8200012C, E-82000028, E-82027850, E-82000088, WC-34891-5, WC-34731-8, WC-36547-5
Once we start experiencing these error codes, know that it simply means that your credit card information is invalid.
To fix these error codes, go to Settings, then PlayStation Network (PSN) / Account management, then Account information, select Wallet, and then Payment methods. At this point, you’d have to select the card you intend using that’s causing the problems and select the “Edit credit card information” option to ensure that the data inputted is correct.
Additionally, ensure that the postal address of your ESN account matches that of the address registered on the card.
PlayStation 4 Error Code E-82000102
This external type error code indicates a problem adding funds to a secondary account.
If you are experiencing this error code then it means that your subaccounts don’t have a wallet. Hence to fix it all you have to do would be to fund the main account linked with the sub-accounts.
PlayStation 4 Error Code E-82000050
This PlayStation 4 error code means that the file address is invalid or an unexpected error occurred during communication with the server.
Once start experiencing this error code, ensure that you are entering the correct home address and that it matches that on your card. If you are not sure of the address used in your card, you can check by going to Settings, then PSN, select Account Information, and finally Address.
Additionally, if you’d to check the data of your credit card then go to Settings, select PSN, then Account information, select Wallet, and finally Collection information.
Once you have ensured everything is correct and that they match that on your credit card but you are still experiencing these error codes then it’s possible that the country or region of your credit card or the PSN code you are trying to redeem is not the same as your country or region in your PSN account.
To fix this, go to Settings, then PSN, select Account Information, and delete the address to enable put the address that matches.
If the error code persists then the service may be temporarily unavailable. Hence, you’d have to try again later and if doesn’t still fix it then you can go ahead and contact PlayStation Technical Support.
PlayStation 4 Error Code E-8200012F
This PlayStation 4 error code represents an invalid coupon code.
This error code is easy to fix, please re-input the correct code and try again. Once the correct code has been entered, you’ll no longer see this error code.
PlayStation 4 Error Code E-8200013A
Whenever this error code appears on your screen, it means that the system is unable to access the PSN server.
This error code is usually common when you try accessing the PSN server at a time when PlayStation Network is temporarily unavailable. One possible reason for it being unavailable could be because the network is undergoing maintenance.
To be sure if that’s the case then you can check the status of the service to ensure if that is the cause of the error on the PS4 or not. If you check and it isn’t the problem, then you can try again later because it’s likely that the server is undergoing a very high volume of traffic.
PlayStation 4 Error Code E-8F000001
This PlayStation 4 error code represents a purchase error.
To fix this error code, ensure that you are purchasing the game or content from the PS store.
PlayStation 4 Error Code E-82000028
This external type error code represents “The credit or debit card information associated with your Sony Network Account is invalid“.
This is also another easy error code to fix, all you have to do is ensure that the data entered into the card is correct and that the address on the card matches that on the account.
PlayStation 4 Error Code E-82F001F8, E-800085D1, E-82E101F6
These PlayStation 4 error codes represent “Connection to the server has failed, PS4 could not connect to server“.
To fix these error codes, you’d have to try again later and also check the status of the PSN.
PlayStation 4 Error Code E-82000168
This error code represents unable to connect to PlayStation Network.
If you are experiencing this error code, it’s simply because the PlayStation Network is temporarily unavailable. Then, you’d have to wait and try again later because it’s likely that the PlayStation Network may be experiencing high traffic.
PlayStation 4 Error Code E-82000163
This external type error code means that the address registered in your PSN account does not match the address of your credit card.
To fix this error code, you’d have to use your web browser to access your SEN account which will enable you to change the billing information to the correct ones.
PlayStation 4 Error Code E-82000054, E-82000171
These PlayStation 4 error codes represent “The inserted credit card is invalid“.
To fix this error code, you’d have to confirm that the cardholder, DVV security code, the number, the address, and the expiry date entered are all correct. Also, ensure that the address entered matches that on your PSN account.
PlayStation 4 Error Code E-82000138
Whenever you encounter this error code, it means that there was an error adding funds to your wallet using a coupon or PSN card.
To fix this error code, you should ensure that the code you want to redeem does not exceed the limit of 150 dollars/euros. If it exceeds this limit then you’d have to try the code at a later date when you have a lesser account balance. If you realize that you haven’t exceeded this limit yet you are experiencing the error code then you just have to try again later.
PlayStation 4 Error Code E-82000003, WC-40330-0
These error codes represent a connection time-out.
When you encounter this error code it means your connection has timed out and in such a case you just try again later. If the error persists then close the app causing the error, sign out and sign in to the PlayStation Network and check if it resolves the problem.
PlayStation 4 Error Code E-82F001F7
This PlayStation 4 error code means that the PlayStation Network (PSN) service is temporarily unavailable.
Since it is a temporal error, then trying again later should fix the problem. Sometimes the error code appears when PSN is undergoing maintenance. Hence, checking your current status tells you whether or not it’s undergoing maintenance.
PlayStation 4 Error Code E-82000002
This error code means that your system cannot connect to the PlayStation server.
Trying again later could fix this error code as the error is usually noticed when there high traffic in the network.
PlayStation 4 Error Code E-82000113
When this PlayStation 4 error code appears, it means that the code cannot be redeemed. We have been unable to verify the voucher.
In such a case, it could be a temporary network issue, hence you’d have to try again later.
PlayStation 4 Error Code E-80558337
This PlayStation 4 error code represents “PlayStation 4 does not recognize content correctly. The content registration information may not be correct“.
For this case, try redownloading the content again to see if the error has been cleared. If after you try this, the error persists still then send a report to the customer service to aid you in resolving the error code.
PlayStation 4 Error Code E-82000134
This external PlayStation 4 error code means that the product code region does not match the account region.
The reason you are experiencing this error code is that the content you are trying to obtain is protected by its region. Hence, if you reside in another region other than that region, you won’t be able to access it.
PlayStation 4 Error Code E-82021088
When this error code appears, it stands to represent “The credit card you have tried to register is already associated with your account“.
This error code is usually common you want to register a credit card that has been previously registered by you or some other person and is now associated with the account. You can easily verify this by accessing the payment methods in the PlayStation Store and confirm the cards that have been registered.
In a scenario where you updated your card, you’d have to confirm if the expiration date and card number on the new card are correctly indicated.
PlayStation 4 Error Code E-80411302
This PlayStation 4 error code simply represents an Internal Error.
To fix this error code, the first step to take would be to close the application before restarting your system. If you are still experiencing the error code after restarting your system then you’d have to perform a backup of the saved data on your system before going forward to initialize your PlayStation 4 system (go to Settings > Initialization, select Initialize PS4).
PlayStation 4 Error Code E-82000000
This external PlayStation 4 error code represents an Undefined application error.
This error code is often prevalent when you are trying to open an application that requires an update. To fix this, highlight the application’s icon on your home screen, then press the Options button on your remote before selecting the Close application option.
Now try restarting the app, the error would be removed but if it doesn’t perform the same steps again but this time select  Check for an update rather than Close application.
PlayStation 4 Error Code E-82000156
This error code only appears when you Exceed the change limit.
There is a limit to the number of times you and how fast you can enter your credit card details and download codes. You might wonder why they’d set in place such a restriction, well, it’s for security reasons and you’d have to wait and try again later.
PlayStation 4 Error Code E-82021054
This PlayStation 4 error code represents “The credit card you entered is invalid“.
For this error code, fixing means checking if the details inputted were made without errors. You can do this by going to the card details associated with your account on your PlayStation Store to confirm.
PlayStation 4 Error Code E-80F00800
This external PlayStation 4 error code means that the Downloaded data may be corrupted.
Fixing this error code is simple. First of all, you’d have to delete the content from your home screen and then proceed to redownload the content again from your Library. This should naturally fix this error code but if it doesn’t then you’d have to initialize your PlayStation 4 and afterward check if the issue has been solved.
Finally, after initializing and you realize that you are still experiencing the same error code then it simply means that there is a problem with your PlayStation 4 hard disk (HDD).
To fix this you’d have to visit the PlayStation Support page, and if you started experiencing this error code after you changed your hard drive then consider replacing it with the original HDD to fix this error code.
PlayStation 4 Error Code E-82000180
Once you start seeing this error code, just know that it means that your Credit card or PayPal account information is required.
Fixing this is also easy, all you have to do would be to input the correct credit card or PayPal details before proceeding.
PlayStation 4 Error Code E-82027201
Whenever you see this error code on your screen, know that it represents an Authentication error.
If you encountered this error code when you are trying to log in, then close and try logging back to PSN to check if it fixes the problem. If it doesn’t then you have to try it a few more times before the error will be cleared.
Are you tired of trying and the error isn’t cleared already? Then check the status of your PSN to be sure that no network issues are preventing you from logging into your account.
PlayStation 4 Error Code E-80AA001A
This PlayStation 4 error code signifies that An error occurred while starting the application.
Once you start experiencing this error code, the first step to do would be to restart your system. After restarting, check if the error has been cleared and if it hasn’t then it could only mean one thing, which is, you don’t have enough memory available for it to run. Hence, try removing contents you seldom use to free up space before trying again.
PlayStation 4 Error Code E-82021003 and WC-41274-8
These external PlayStation 4 error codes represent “The data entered contains special characters“.
Some special characters are not allowed, hence to fix this, you’d have to erase the special character you used and try using only letters and numbers.
NP (Network Server) Error Codes
For this category of error codes, they are all problems related to the server or the various servers used for online gaming and shopping. Sometimes you can see these error codes as a result of a defect in the connection established through the internet with these services.
PlayStation 4 Error Code NP-37637-6SU
When this PlayStation 4 error code appears, you are required to install the latest system software.
To fix this error code, all you have to do is to update your system software and you can do this by going to Settings, then select the System software update option and download the latest version to fix the problem.
PlayStation 4 Error Codes NP-32091-5, NP-34937-6, NP-36006-5
These PlayStation 4 error codes represent “Trophy data may be corrupted“.
This fix any of the above error codes, you’d have to make a backup of your saved data with a USB device or PS Plus device. Once the backup is done, go to Settings, select Users, and delete the user. Recreate the user before starting a save data transfer to PlayStation 4 and try resynchronizing the trophies. Once you are done, the error code will be lifted and if it isn’t then you’d have to initialize your PlayStation 4 system (go to Settings > Initialization > Initialize PS4 > Fast and initialize your PS4).
PlayStation 4 Error Codes NP-37667-9, NP-37668-0, NP-33318-8
These network server error codes represent “Share Play has been disconnected because the network connection is now unstable“.
This means that you’d not be able to join Share Play because the network connection is now slow or unstable. Hence one of the easiest fix to enjoy Share Play for both yourself and your friend is to have a stable and fast internet connection.
It is recommended to use a PlayStation 4 that is connected to the network using a LAN cable instead of a WiFi connection. And in a situation where it’s not possible then ensure your system is as close to the router as possible.
Additionally, you should take into account the devices that are also connected to the same network you are using, they could be using the larger part of the bandwidth, hence, disconnecting them can help in improving your connection. You can also check your network connection from Settings (Settings > Network > Test Internet connection).
PlayStation 4 Error Code NP-35000-8
This PlayStation 4 error code means PSN is under maintenance.
When you see this, there is pretty much nothing we can do but to try again later.
PlayStation 4 Error Code NP-38497-1
When this error code appears on your screen, it simply means that the connection to the network may have been affected during a Share Play session because the speed of your network (upload) is only 2-5 Mbps.
To fix this error code, you and your friend will need a high-speed internet connection of at least 2 Mbps. If possible it’ll be best to connect your PS4 through a LAN cable and if this isn’t possible, keep the system as close as possible to the router.
Sometimes other devices connected to the router could be using a larger part of the bandwidth, hence disconnecting other devices connected to the router will greatly improve the speed.
PlayStation 4 Error Code NP-31952-0, NP-31928-3
These network server error codes represent “Could not connect to network“.
To fix this error code, you’d have to run an internet connection test and ensure that all your network settings are correct. Sometimes it could be as a result of PSN undergoing maintenance so you’d have to check its status too.
PlayStation 4 Error Code NP-34994-9
This error code represents “An error has occurred in the Groups application“.
To fix this error code, you’ll need to close the group and restart the PlayStation 4 system.
PlayStation 4 Error Code NP-34846-5, NP-32157-8
This PlayStation 4 error code means there was a Trophy error.
To fix this error code, the first step would be to try to manually sync trophies (Trophies > Options > Trophy Sync with PSN). If this doesn’t fix the problem, then close the application and restart the system and check again.
If the error persists still then make a backup of your saved data, delete the user (go to Settings > Initialization > Delete user). Once you are done, create a new user and restore your data.
If all those fixes didn’t work for you, you’d have to resort to initializing your system (go to Settings > Initialization > Initialize PS4). But before doing this, ensure you have a backup copy of your saved data.
PlayStation 4 Error Code NP-34924-2
This PlayStation 4 error code means that the latest update of this app cannot be checked.
The reason you are experiencing this error code could be due to an unstable network connection. Hence, you’ll need to check your internet connection before proceeding. To do this, go to Settings > Network > Test Internet connection.
If the error code is a result of an unstable network connection then you’d have to restart your game console and re-establish the local connection by turning off the router and putting it back on after 5 minutes.
When using a wireless connection ensure that the PlayStation 4 is placed as close as possible to the router. If you are using a specific DNS server then go to Settings > Network > Configure Internet connection > Custom and change the DNS settings.
Return to the home screen and press the Options button while highlighting the application on the screen and select Check for update. If you are still having trouble then try updating your router’s firmware or try again later as it could as a result of high traffic in the server.
PlayStation 4 Error Code NP-31735-9
This PlayStation 4 error code means the function cannot be used due to age restrictions.
When you encounter this error code the first thing to do would be to check the age restriction of the application and ensure that the age associated with your account is higher than what is required to play.
PlayStation 4 Error Code NP-37680, WC-40343-4
This PlayStation 4 error code means the credit or debit card information stored in the Sony Entertainment Network account is invalid.
To fix this error code we must ensure that the card information entered is correct or valid and to do this, go to Settings > PlayStation Network > Wallet > Collection information. Additionally, it is also important to check if the address information on your SEN account matches the information contained in the statement provided by the bank.
PlayStation 4 Error Code NP-31801-3
This PlayStation 4 error code means that an error occurred while using the PSN functions.
To fix this error code the first step would be to close and reopen the application to see if this fixes the error. If the error persists, you’d have to check if the application has an update and if it does, install it. To do this, highlight the application’s icon on the home screen, press the Options button on your remote then select Check for update.
PlayStation 4 Error Code NP-31736-0
This PlayStation 4 error code means the application is trying to connect to the user has been locked out.
To fix this error code all you have to do is to check all the users that are logged on to PlayStation 4 and then restart the application. If the error persists after doing this then you’ll have to restart the system and try again.
PlayStation 4 Error Code NP-34957-8
This PlayStation 4 error code means there is a communication error with the server.
Whenever this error code or cause it means that the PlayStation 4 network may not be available at that moment or your network is down or under maintenance. You can also check the status of the network at “status.playstation.com”.
PlayStation 4 Error Code NP-32370-5
This PlayStation 4 error code represents a User error.
This error code usually appears when you try to log in to PSN with an account that is already linked to another local user. To fix this error code now becomes easy because all you have to do would be to change the user to enable you to log in with the current account.
In a situation where you want to link your PSN to a local account other than a PS4, then the first step would be to delete the user that you’ve linked and create a new one. The step is carried out because it is impossible to unlink a PSN account from a user. To do this, go to Settings > Users > Delete user.
PlayStation 4 Error Code NP-31731-5
This PlayStation 4 error code means that the user has logged out of PSN or the data on the hard drive is corrupt.
When you encounter this problem the first thing to do is to check if you are still logged in to PSN and you can do this from Settings > PlayStation Network or Account Management > Login. If you’re still logged in and you are still experiencing this error code then try restarting the system.
If the error persists after trying the steps above and you would have to restart your system in Safe Mode and select the option “Restore default settings”. Next, delete the user and create a new one. If all these don’t solve it then you’d have to resort to initializing your system (go to Settings > Initialization > start PS4 > Quick).
PlayStation 4 Error Code NP-39232-9, NP-39233-0
This PlayStation 4 error code means that an error occurred while creating a Group or joining one.
In this case, the best thing would be to wait a few minutes before trying again but if you are impatient then you can log out our user and try creating the group again or joining one.
You may be experiencing this error code simply because PSN is temporarily busy and in such a case you’ll have to check the status of PlayStation Network Services or you can try again later.
PlayStation 4 Error Code NP-31828-2
This PlayStation 4 error code means a data connection error occurred due to heavy traffic on the PSN Network.
For this error code is the first thing to do would be to check your PSN status and if after checking you find out that there are no problems then you just have to try again later.
PlayStation 4 Error Code NP-31970-0
This PlayStation 4 error code means no context is available.
Once you see this error code, you won’t be able to start the application. Hence, you’d have to close the application if it isn’t then go to your home screen, highlight the application and press the Options button on your remote before selecting Close. If you’re still unable to start the application then try restarting your system before trying again.
PlayStation 4 Error Code NP-40833-8
This PlayStation 4 error code means that a server error has occurred.
If you’re experiencing this area code then you can try the connection later. If after a long while the error is not fixed then you can use the fix & connect tool and follow the steps you see. In a situation where you are connected to a community network, you would have to contact the administrator.
PlayStation 4 Error Code NP-31980-1
This PlayStation 4 error code means the session is complete.
You are receiving this area code simply because the selected session is complete hands to fix it you would have to join a different session.
NW (Web Libraries) Error Codes
If you start experiencing any of the error codes beginning with the prefix NW then it means that there is a problem with your internet connection or with its configuration.
PlayStation 4 Error Codes NW-31294-9
This PlayStation 4 error code means the connection has timed out since the wireless connection is unstable.
To fix this error code first, you’d have to turn off your router and turn it back on after 5 minutes then check if the error has been fixed.
If the error persists still then you would have to perform an internet connection test to test whether or not you can connect to the Internet. If after performing the test you realize that you still can’t connect then you can try another network to still verify if you can connect to the internet.
Another approach would be to check if the router’s firmware has been updated if it hasn’t been updated then update it and check if the problem has been fixed. If you have tried this approach and it still doesn’t fix the problem then you have to contact your internet service provider and request help.
PlayStation 4 Error Code NW-31484-0
This PlayStation 4 error code means that you should restart your PlayStation 4 system.
To fix this error code is pretty simple all you have to do is just restart your system and the error code will be cleared.
PlayStation 4 Error Codes NW-31374-8, NW-31247-7, NP-31962-0
These PlayStation 4 error codes mean that your connection timed out.
To fix these error codes, you have to check the configuration of your firewall or your router’s firewall to check if it is blocking UDP ports 3478 and 3479. If you don’t know how to check this out for yourself then you’d have to contact your internet service provider or your router’s manufacturer for guidance.
If you have tried all the methods of both and you still can’t seem to fix the problem then you’d have to just try again later as the server may be experiencing high traffic.
PlayStation 4 Error Code NW-31367-0
This PlayStation 4 error code means the wireless device cannot be accessed.
To fix this error code, you’d have to restart your PlayStation 4 system.
PlayStation 4 Error Code NW-31246-6
This PlayStation 4 error code means that the DNS settings are invalid.
Since the error code represents that the DNS settings are not valid then to fix it you don’t have to restart your system to refresh the network connection.
If the error is not fixed then select Manual in IP Address Settings or DNS Settings while configuring the internet connection of your PlayStation 4 to ensure that the primary DNS and secondary DNS are correct.
Sometimes you make springs a situation where the system is unable to connect to the IP address or your DNS settings have changed. For that situation, you’d have to consult your internet service provider.
PlayStation 4 Error Code NW-31453-6
This PlayStation 4 error code means that there is a delay in the server response.
To fix this you’d have to perform an internet connection test (to do this, go to Settings > Network > Internet) connection test to check if your connection is stable.
PlayStation 4 Error Codes NW-31253-4, NW-31254-5
Whenever these PlayStation 4 error codes appear on your screen it means that a network error has occurred. DNS server response has been disabled or unstable.
To fix this error code the first step to take will be to restart your PlayStation 4 system and your router. Once you’re done check if the error has been fixed. If the error persists, then you’d have to check if your internet service provider is performing maintenance on their network and also make sure that the PSN servers are not blocked on our network.
Hence, you’d have to verify if TCP ports: 80, 443, 3478, 3479, and 3480 then UDP ports 3478 and 3479 are not closed.
PlayStation 4 Error Code NW-31172-4
This PlayStation 4 error code means the connection to the server has failed.
To fix this error code you would have to perform an internet connection test. If after performing the test and the error persists still then you don’t have to try again later as it could be that the servers may be busy.
PlayStation 4 Error Code NW-31250-1
This PlayStation 4 error code means that there is an internal server error. An error has occurred while connecting to the server.
To fix this error code, the fix step to take would be to try restarting your system and check if the error code has been fixed. If it persists then you’ll have to wait and try connecting later.
PlayStation 4 Error Code NW-31485-1
This PlayStation 4 error code represents “Time out“.
The fix for this error code is simply to restart your PlayStation 4 system.
PlayStation 4 Error Code NW-31297-2
This PlayStation 4 error code represents “cannot connect to the wireless network“.
This PlayStation 4 error code is usually encountered when the wrong Wi-Fi password key has been entered. For this case, head to Settings, then Network, and Configure Internet Connection (here, you can configure the network again).
Sometimes the reason why you were experiencing this area could simply be that the wireless network may be busy. In this case, try disconnecting other devices connected to this network before testing the internet connection again.
PlayStation 4 Error Code NW-31162-3
This PlayStation 4 error code represents “Undefined error“.
The fix for this error code is simply to restart your PlayStation 4 system.
PlayStation 4 Error Code NW-31473-8
This PlayStation 4 error code represents a connection error.
To fix this error code the first step to take is to check if your PSN service is available. Next, verify your internet connection (Settings > Network > Test Internet connection). If you’re in a country in this era from a group then it could be as a result of you trying too many times to join it. For such a case you’d have to just wait and try again later.
PlayStation 4 Error Code NW-31200-6
This PlayStation 4 error code means there is an error updating system software due to a connection error.
To fix this error code, update your PlayStation 4 using a USB drive. If you don’t have a USB drive then you can try performing an internet connection test (Settings > Network > Internet Connection Test) to ensure that you can connect to the network.
Once the connection has been established you can go ahead and try updating the system again but if you still can’t connect then the network may be experiencing a problem hence you’ll have to check your PSN status and disconnect other devices connected to the network before trying again.
SU (System or Software Update) Error Codes
The error code prefix SU represents all errors that are related to updating the PlayStation 4 system.
PlayStation 4 Error Code SU-35931-1
This PlayStation 4 error code means the system update data may be partially corrupted.
Once you start experiencing this error code, know that it could that your system software update is partially damaged due to network instability. To fix this error code, you should try restarting your PlayStation 4 system and try downloading the system update (Settings > System software update > Update from the Internet) again.
If after trying this and you realize that the error has not been fixed then you’d have to contact PlayStation support for guidance.
PlayStation 4 Error Codes SU-30631-3, SU-30634-6, SU-30696-4, SU-30645-8
These PlayStation 4 error codes mean that there was an error updating system software.
If you’re experiencing this error code then it could mean that the update file you’re using may be corrupted. To fix this you will have to delete the update file from the USB device and clear your browser cache. After doing this try downloading the PUP file again and check if you can now update the system.
If you have tried using the USB drive and it’s not working then try a different USB drive or try updating it directly from the internet. To do this go to Settings, then System Software Update and then try updating again.
Alternatively, if you’re trying to get your PlayStation 4 system with a USB drive, rather than using the USB drive you can try updating the console from the internet (Settings > System Software Update > Update via the Internet).
If you have tried all the other methods are nothing seems to work then it could be possible that there is a problem with your hard disk drive. Hence, if you recently changed your hard disk, consider reverting to the original hard disk drive and check if the error code has been cleared.
PlayStation 4 Error Code SU-30627-8
This PlayStation 4 error code means the system software may be corrupted.
In a bid to solve this problem you’d have to try updating your system in Safe Mode. If this doesn’t work out for you then you can also try reinstalling the system software using a USB device but this method will make you lose all your data if it hasn’t been backed up.
PlayStation 4 Error Code SU-34328-0
This PlayStation 4 error code means an internal error has occurred.
The fix for this error code requires that you have to try again later.
PlayStation 4 Error Code SU-42481-9
This error code means that the system update file was not recognized.
When you encounter this error code it means that your PlayStation 4 system cannot recognize this system update file and as such cannot update your system. To fix this error code all you have to do would be to turn off your PlayStation 4 system and restart the system in Safe Mode. Once in safe mode try updating the system again.
PlayStation 4 Error Code SU-30733-6
This PlayStation 4 error code means that the latest version of the system software is already installed.
This error code aims to inform you that you have already installed the latest version and as such you don’t have to carry out the update process again.
PlayStation 4 Error Codes SU-34322-4
This PlayStation 4 error code means there was an error while updating the system software. Time has run out.
To fix this error code that two methods available to follow. It’s either you fix it using your USB drive over the internet.
To fix this error code via the internet, go to Notifications, then Downloads, afterward highlight the notification about the system update. Next, press the Options button and delete the content. Now, try the update again (Settings > System Update).
For the second approach, you can try updating the system to a USB.
WV and WS (Version or Web Connection) Error Codes
The error codes beginning with the prefix WV and WS represents errors that are related to your PlayStation 4’s connection to the internet, PSN services, and your web browser.
PlayStation 4 Error Code WV-33907-2
This PlayStation 4 error code means that the network connection has timed out. This could be a result of the network being busy or unstable.
To fix this error code, go to settings, then network, and select connection status to check the status of your connection before trying to connect again. If the error persists then your network connection may be unstable and to fix these you’ll have to restart the system, and also place the PlayStation 4 as close as possible to the router. You can also check the status of your PSN.
PlayStation 4 Error Code WS-37505-0, WS-37431-8
This PlayStation 4 error code means that the connection to the server has failed.
To fix this error code, you have to first if check your PSN or game server status as they could be temporarily unavailable. You can check the status of your game server from their website.
If that is not the problem then perform an internet connection test (Settings > Network > Internet Connection Test) to check if the servers are active and that you can connect to the network.
If all these don’t work, try updating your router’s firmware, which could be the reason. Still, experiencing the error code? Then try again later.
PlayStation 4 Error Code WV-33898-1
This PlayStation 4 error code means that you cannot open a webpage in the browser or connect to the server.
If you are experiencing this error then you’d have to try again later. If the error occurred while using a web browser then you can check if the URL is correct.
PlayStation 4 Error Code WS-37337-3
This PlayStation 4 error code represents “This PSN account has been temporarily suspended“.
If you are experiencing this error code then it means that your Sony Entertainment Network (SEN) has been temporarily suspended and this because you may have probably violated the Terms of Service and Conditions of use of SEN services. For more information on this, visit the email linked to the account.
PlayStation 4 Error Code WV-33917-3
This PlayStation 4 error code means “An error has occurred due to too many redirects“.
If you experienced the error code while visiting an external web page in the browser then it could be as a result of the web page not being compatible with your PlayStation 4 system. If you really need to visit the website, then do that from a different device.
PlayStation 4 Error Code WS-37504-9
This PlayStation 4 error code means that PSN is under maintenance.
When you experience this error code, you’d just have to try again later.
PlayStation 4 Error Code WS-37313-7
This PlayStation 4 error code means that there was an error uploading video to YouTube.
This PlayStation 4 error code appears when the system experiences difficulties in trying to link your YouTube account with your SEN account and as such, you won’t be able to upload the video. To fix this error code log into the Google account linked to your PlayStation 4 system.
Once the session has started, head to PSN, then Cancel Access. Now, go to Settings, then PSN, select Link with other devices, then YouTube. Now you can link the account again before trying to upload again.
PlayStation 4 Error Code WS-37368-7, WS-37338-4
These PlayStation 4 error codes mean that your PSN account has been blocked.
If you are experiencing these error codes then it means that your Sony Entertainment Network (SEN) has been temporarily suspended and this because you may have probably violated the Terms of Service and Conditions of use of SEN services. For more information on this, visit the email linked to the account.
PlayStation 4 Error Code WS-37501-6
This PlayStation 4 error code means that there is an Internal Server Error.
To fix this error code reboot your PlayStation 4 system and if after rebooting the error persist then there is a problem with the server and you’d have to try again later.
PlayStation 4 Error Code WS-37397-9
This PlayStation 4 error code means that there is a connection error.
To fix this error code the first thing to do would be to check your PSN status. If after checking your PSN status and you realize that you are online then it means that the IP address assigned to us by our internet service provider has been blocked due to certain activities that violate PSN Terms and Service.
Most of the time people experienced this error code when their IP address has been shared among several users and there is a virus on your network or any of the computers connected to it. Secondly, it could be that your assigned IP address was previously used by someone who sends spam.
For such a case it is advised to scan for viruses or any malicious software that could be preventing the connection. If after trying all these fixes and you realize that the error persists then you should try performing a factory reset to remove any malicious software.
PlayStation 4 Error Code WS-36782-6
This PlayStation 4 error code represents “cannot send friend request“.
You are experiencing this error code simply because you have reached the maximum number of friends and can no longer send a friend request.
PlayStation 4 Error Code WS-36856-8
This PlayStation 4 error code means the service has been temporarily stopped.
Since the error code means that the service has temporarily stopped, you’d have to try again later.
PlayStation 4 Error Code WS-36862-5
This PlayStation 4 error code means that you cannot join the session.
To fix this error code log out of PlayStation 4 and try again and if the error persists then tell the Host to send you another invite. If the error is still not fixed then you have to initialize your system (go to Settings > Initialization > Initialize PS4 > Quick).
PlayStation 4 Error Code WS-36855-7
This PlayStation 4 error code means that a server error has occurred.
For this error code, you just have to try again later.
This PlayStation 4 error code means the PIN code for the Remote play is incorrect.
When you see this error code that means that you have entered the wrong PIN to fix it, input the correct code.
PlayStation 4 Error Code WS-37432-9, WS-37469-9
This PlayStation 4 error code means that PlayStation Network is busy or undergoing servicing.
For this error code, you’d have to try again later. You can also check status.playstation.com to know when PSN is available.
PlayStation 4 Error Code WS-36724-2
This PlayStation 4 error code means that the target user does not exist.
When you come to this area code you have to ensure that the Online ID we are looking for has been correctly inputted before trying again.
PlayStation 4 Error Code WS-36778-1
This PlayStation 4 error code means that the user is not on the friend’s list.
If you’re seeing this error code then you likely means that you have removed the friend from your list or your friend has removed you. To fix this error simply add the user to your friend’s list.
PlayStation 4 Error Code WS-43305-5, E-82385F03
These PlayStation 4 error codes mean that an intermittent error has occurred.
To fix these error codes you’ll have to restart your PlayStation 4 system or try again later.
PlayStation 4 Error Code WS-38220-5
This PlayStation 4 error code means that an error has occurred.
To fix this error code you have to ensure that your system is connected to the internet. To do this you have to confirm an internet connection test. If after checking you realize that you’re still connected then you have to log out and log in to PSN to see if this fixes the problem or you try using any of those Sony Connection Troubleshooting tools to fix your error code.
Other PlayStation 4 Error Codes and Their Fixes
PlayStation 4 Error Code WC-40360-3
This PlayStation 4 error code represents “Problems with PlayStation Store“.
To fix this error code you’d have to empty your PlayStation 4 cart and the process again.
PlayStation 4 Error Code WC-40378-2
This PlayStation 4 error code means the frequency limit has been exceeded.
This is a temporary problem. Hence you have to try again later. If you experience this error code while assessing the PlayStation store you’d have to exit the store, log out of PSN and log into PSN again before entering the PlayStation Store again. To do this go to Settings, then PlayStation Network or Account Management, you can now log out and log in here.
PlayStation 4 Error Code WC-40383-8
This PlayStation 4 error code represents “Could not connect to server (HTTP error 503)”.
To fix this error code you’d have to try again later. Also, you can check your PSN status.
PlayStation 4 Error Codes WC-40371-5, WC-40372-6
These PlayStation 4 error codes mean the coupon code you entered is invalid.
You are experiencing these error codes probably because you have inputted the wrong error code or the PIN you are trying to redeem is no longer active or expired or the region of our PSN account does not match that of the coupon or our account does not meet all requirements to apply the coupon.
Hence, to fix this error code it’s essential that you input the correct code and also check the date of the coupon to see if it expired or has any restriction on use.
PlayStation 4 Error Codes 88010E0F, 88010E10, 8801E13C, 88010C36
These PlayStation 4 error codes represent “Remote Play unable to establish a connection with PlayStation 4 or sever connection has timed out because the network is too slow“.
To fix this error code you have to ensure that your PlayStation 4 system is connected to the internet and has a download speed of at least five megabytes per second (5Mbps). Secondly, ensure that you are using a wired connection but if that’s not possible place your PlayStation 4 system as close as possible to the router.
If other devices are also connected to the network, then it could be that they are occupying a larger part of the bandwidth hence you’d have to remove those devices to increase the bandwidth allocated to the PlayStation 4 which will, in turn, improve its speed.
Lastly, ensure that UDP ports 9296, 0207, and 9303 are not blocked. If they are blocked then you’d have to change the configuration of the router ports to allow for connection between the internet and the PlayStation 4.
Additionally, it could also be that the problem you are experiencing is caused by the Antivirus on your PC. To fix this deactivate your Antivirus firewall settings and add the Remote Play application to the firewall exceptions.
PlayStation 4 Error Code WC-40365-8
This PlayStation 4 error code means that the item cannot be added to the cart. This means that the value of the items in the cart has reached its limit.
For this error code, you’d have to complete the purchase and transaction later. Fund the wallet of your PSN account and you’d be able to add the rest of the items to the cart.
PlayStation 4 Error Code WC-40376-0
This PlayStation 4 error code means that the product or content is not available for the account in your country or region.
If you’re experiencing this error code then it simply means that you’re trying to obtain a product or content that is not available for your region. Hence, you’d have to check the terms and conditions of the product or content to see if it’s available for your region.
PlayStation 4 Error Code WC-35442-8
This PlayStation 4 error code means that the credit card information is associated with another account.
4 PSN accounts, only one credit card or debit card information can be attached to it so therefore you’d have to remove the payment card from the accounts we used previously and then save the information in the new PSN account.
PlayStation 4 Error Code WC-40368-1
This PlayStation 4 error code means insufficient funds.
To fix this error code you have to try again and if the error code is not cleared after trying the second time then you’ll have to close and reopen the PlayStation store before trying again. If they persist after trying all these fixes then you have to log out of the PlayStation store and log into PSN.
PlayStation 4 Error Code WC-41705-7
This PlayStation 4 error code means that the coupon transaction or redemption needs a registered method.
There are certain purchases and offers that require you to have a payment method linked to your account. To link a payment method to your account go to PlayStation Store then select Payment Methods. Note that if you are below 18 years you will not be able to add a payment method to your PSN account.
PlayStation 4 Error Code WC-40355-7
This PlayStation 4 error code means there is a problem adding funds to the child’s PSN account.
Since accounts created for minors do not have their own wallet and is usually financed from the family account. Hence to fix this error code, the administrator of a family account would have to modify the spending limit to allow the purchase and also fund the wallet for the purchase.
PlayStation 4 Error Code WC-40382-7
This PlayStation 4 error code means that the stored credit card is invalid.
If you should start experiencing this error code it means that the credit card that is stored in your SEN account is not valid, hence, you’d have to ensure that all the information on the card is correct and that the postal address on your SEN account matches that on the information provided by the bank.
You can add your card information from Account Management in a web browser. Also, know that if you have tried to add data in the last 24 hours you won’t be able to do so until you wait for another 24 hours.
PlayStation 4 Error Code WC-40329-8
This PlayStation 4 error code represents “Unable to access PlayStation Network“.
Whenever you encounter this PlayStation 4 error code, know that PSN is unavailable. Hence, you have to try again later. If you cannot wait and try again later then you can visit the PSN status page for more information and updates on the status of the service.
PlayStation 4 Error Code WC-40377-1
This PlayStation 4 error code means that an error occurred while adding funds to the wallet while using a PSN card or coupon.
You may be experiencing this error code because you tried recharging a coupon that is higher than the limit that is accepted (150 euros). If you’re sure that the limit has not been exceeded, you have to check if the code you entered is correct. After inputting the correct code and the error is still not fixed then you’ll have to check if the coupon has expired.
Finally, a coupon can only be used once if you’re used it before then you’re likely to experience this error code.
Conclusion
There you have it! This is a complete guide on PlayStation 4 Error Codes and Fixes.