10 Netflix Error Codes and How to fix them

Chilling is BAE. Guess why Netflix is BAE whenever you think of chills. Smiles, by BAE I mean Before Anything Else. Yeah, if you’re a movie lover, Netflix is your go-to hub. However, once in a while it’s common to experience some errors when using the Netflix service. Today I’ll be talking about the most frequently experience Netflix errors and how to fix them. Before I dive deep into these errors it’ll be nice to introduce you to Netflix. So, what is Netflix? Netflix is an on-demand streaming service that was launched in 1997. It allows our members to watch a wide variety of award-winning TV shows, movies, documentaries, and more on numerous internet-connected devices.

Whoops, something went wrong… did that feel familiar? Well, it’s just a phrase very common to Netflix when there’s an error. Most errors experienced on Netflix are usually caused by anything from network issues, hardware or software problems, or issues on Netflix’s side of the equation. If you’re experiencing an error on Netflix with an error code, you’ve got good news as this guide would help out with 10 Netflix error codes and how to fix them.


Sorry we could not reach the Netflix service (-100)

The Netflix Error code 100 usually occurs on the Amazon Fire TV, Amazon Fire Stick, and smart televisions.

  • What is wrong: There is a problem with the Netflix app or data stored on your device.
  • How to fix it: Refresh the Netflix data on your device.
    • Due to the kind of devices it occurs on, the options to refresh your data is limited.
    • If you’re seeing this code, kindly make do of one of the following options: You should restart your device or try connecting to a different internet connection if you have one available. If you’ve tried these options and this error persists, kindly restore your Amazon Fire TV’s default settings.


Device or connectivity issue

This error occurs on almost all Netflix streaming devices.

  • What is wrong: The problem is either your internet is not working correctly, or there’s data on your playback device that needs to be refreshed.
  • How to fix it: Clear App data or restart your device.
    • It is highly recommended that you clear the app’s data and restart your playback device.
    • If the problem seems to be related to connectivity, you can restart your home Wi-Fi network.
    • If you’re making use of a portable device, try moving around your house to find an area with a better signal.
    • If after these you’re still experiencing this error, you should try reconnecting using a different internet service provider (ISP), if you have access to one, or restore your internet settings to the factory default.


Device or connectivity issue

This error is just Like the error code 0041 however, this error happens mainly on smart TVs.

  • What is wrong: The AIP-705 can mean two things. It can mean that your internet connection just isn’t running smoothly or there’s a piece of old information stored on your playback device.
  • How to fix it: The first step is determining your internet connection stability. You can try streaming on another platform.
    • If you’ve determined that your internet connection is stable, try signing out and signing in to Netflix.
    • If it persists, try restarting your Blu-Ray player or smart TV.


Connectivity issue

The Netflix TVP-832 error usually indicates an internet connection problem. This error is common on almost all devices.

  • What is wrong: Your internet connection isn’t functioning as smoothly as it should.
  • How to fix it: Since this is a connectivity issue, the following steps are highly recommended.
    • Disable any internet connection protection software, such as VPNs.
    • Try Restarting your playback device.
    • Sign out your account, then sign in back to Netflix.
    • Test your internet connection and restart the modem/wireless router if needed.
    • Try connecting your playback device directly to your modem if it supports it.
    • Restore your connectivity settings to the default.


Age issue

Hey, this isn’t a playback error. Its seen on every device and for a fact, the device doesn’t need fixing. If you ever get this error, Netflix is asking you to verify your age.

  • What is wrong: You have created your Netflix account in an area with age restrictions on viewing mature content.
  • How to fix it: simply go to http://netflix.com/verifyage to confirm that you’re not too young to watch the particular movie you want to watch. Come back to your playback and chill.


There was a problem with this download. (10013)

This error code mostly pops up when you are using the Netflix app and you’re trying to download a movie.

  • What is wrong: Netflix is detecting that your device is connected to a VPN or proxy.
  • How to fix it: If you’re using a VPN, to fix this issue, you must disable your VPN or proxy. After disabling it, you’ll be able to download your content normally.
    • if you’re not connected to a proxy, consider restoring your connectivity settings to its default setting.
    • If this error persists, reboot your device.


Oops… something went wrong…

This error occurs when you’re trying to access Netflix from a web browser, specifically from Chrome.

  • What is wrong: This error indicates you’re using a link to a page that no longer exists.
  • How to fix it: Firstly, since this is Netflix not found error, to fix this go directly to netflix.com and probably search for the content you were looking for.
    • Also, this error can be caused by an incompatibility with one of your browser extensions. Try disabling browser extensions to see if it fixes the error.


Cannot play title. Please try again later.

Typically, this error occurs on an Apple device like an iPhone, iPad, or Apple TV.

  • What is wrong: This indicates that the information which is on your device is out of date or corrupted and needs to be refreshed.
  • How to fix it: The fastest way to fix this error is by restarting your device. This should clear any cache or old dead information used by the Netflix app and allow it to reload your content.
    • If restarting your device does not work, try updating your Netflix app through the App Store.


Sorry, we could not reach the Netflix service. Please try again later. If the problem persists, please visit the Netflix website (0013).

This error is common to the Netflix android application.

  • What is wrong: This code indicates that there is a problem with the Netflix data on your Android device.
  • How to fix it: This error can sometimes be resolved by switching to a different network or connecting to Wi-Fi.
    • If your network has been changed and you’re still getting this error, you may need to clear the Netflix app data then try logging in.
    • If the error persists, consider deleting the app and reinstalling it.

If none of these steps will fix the error code 0013 situations, it means the app no longer works as expected with your device and you would need to contact your device manufacturer.


Whoops, something went wrong… Unexpected error. Please reload the page and try again.

This is a cookie error that mostly occurs on the safari browsers on mac Operating systems.

  • What is wrong: This code means there is a problem with the cookies stored in the Safari browser of your Mac computers.
  • How to fix it: To fix this error, the easiest step is clearing your Netflix cookies. To do this simply try visiting com/clear cookies. Ensure to visit the URL on the browser you’re experiencing this error.
    • You can also clear Netflix data from your Mac using the following steps;
  • Open Safari.
  • Click on the Safari menu in the upper left corner of the browser.
  • Navigate to PreferencesPrivacy > Cookies and website data.
  • Click on Details or Manage Website Data.
  • Search for Netflix.
  • Select RemoveRemove Now.
  • Force quit Safari and try Netflix again.


What if you’re experiencing an error on Netflix, and you’re not seeing an error code or the error code wasn’t explained above? Please try following these basic troubleshooting tips. They should help fix most Netflix errors.

  1. Verifying network support; some network connections don’t permit streaming. So it’s advisable to verify that your network provider supports streaming. You can do this by contacting your ISP or trying another streaming platform.
  2. Trying Netflix on a computer. If you’re experiencing errors on a playback device, visit Netflix.com on a laptop or desktop computer. If you find the Netflix Site Error on Netflix.com, there is a problem with the Netflix service, and you might have to wait for them to fix it.
  3. Disabling VPN or Proxy: Netflix is built to block out users connecting through proxies, VPNs, and unblockers. This is to help ensure that their services and programs aren’t used in regions those content are not permitted. If you are in a region that has access to Netflix, but you use a VPN for privacy or other stuff, you’ll need to disable it to watch Netflix.
  4. Restarting your devices: try restarting all devices including your streaming device, modem, and router. Most times, a reboot helps, so try to Shut down all devices and unplug them for about a minute, plug the devices back in, and turn them back on.

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