How to Fix Spotify Web Player Not Working

So you’re trying to stream your favorite track or podcast and there comes the “Spotify web player not working” error lurking around. Leaving you in a puzzled state wondering how to fix Spotify web player not working. Anyways, you don’t have to bother about that as this guide contains numerous possible fixes to help you hurdle past these errors. Spotify is a digital music on demand, podcast, and video streaming service that gives its users access to millions of songs and other content from various artists around the world. Spotify’s basic functionalities which include streaming music are free, but you can also choose to upgrade to the Spotify Premium. Free or Premium, you’re not listening to any sound if you’re experiencing this error. The only way out is a fix. So I’ll be sharing how to fix Spotify web player not working in this article.


How to Fix Spotify Web Player Not Working

There are several possible reasons why you’re getting the Spotify web player not working” error. The following tips should help you resolve this.

Internet Connection Issues

It is likely that your internet service isn’t up and running and that’s the error with your web player. To verify this, try visiting other websites. If other web pages open properly, there is nothing wrong with your internet connection. However, if no other website connects properly, it is probably a problem with your Internet connection device and not Spotify.

To resolve this, try using a different Wi-Fi connection or restart your existing router or modem. Restart your computer altogether and reset your web browser and try accessing the websites again. If you still can’t access the internet, contact your ISP.

Your computer’s firewall Rules

If your internet connection has been checked to be okay and you can access all other websites except Spotify, there is a possibility that your windows firewall is blocking your access. Certain firewall rules prevent unauthorized access to or from a private network. To verify if this is the reason for the web player not working error, you’ll need to turn off your firewall. To turn off your firewall follow the steps below.

  1. Click on the start icon and from the menu, search for “Control Panel” and click on it.
  2. From your control panel, click on “System and Security” and select “Windows Defender Firewall”.
  3. From the side menu, click on “Turn Windows Defender Firewall on or off”.
  4. Toggle off the firewall for the required network.

After this, restart your PC to save these changes and you will be able to Fix Spotify web player not working issue. If this doesn’t work for you, try the next procedure.

Clearing Cache from your Computer

If you tried disabling your firewall and it doesn’t fix Spotify web player not working error, a bad cache might be the reason. Addresses, web pages, and elements of your frequently visited websites are saved to your computer’s cache to provide you with better and faster access to these content. However, sometimes, these cached data might get corrupted which might block your online access to certain sites. To fix this, you will need to flush your DNS cache using the steps below;

  1. Open your start menu and search for “cmd”. Right-click on “Command prompt” and select the “Run as administrator” from the contextual menu.
  2. The User Access Control screen should pop up asking if you want to run “Command prompt” as an admin. Click on “yes” to accept this.
  3. The command prompt window should then open. In Command Prompt, type the following commands and hit Enter after each line:

ipconfig /release

ipconfig /flushdns

ipconfig /renew

  1. Restart your device and web browser.

You should try connecting and if you can reach and connect to Spotify with a partially loaded website, then try the below fixes.

Update Your Web Browser if it’s outdated

With the advancement in web technology, browser updates are rolled out to keep up with these changes. If you’re using outdated browsers you might not be able to load web pages properly. To fix this, follow the steps below;

  1. Open Google Chrome by clicking on the chrome icon available at the taskbar or the desktop shortcut.
  2. Inside Chrome, Click on three dots at the top right corner of the browser.
  3. Click on the Help button from the menu that opens up.
  4. From the Help option, click on About Google Chrome.
  5. Chrome would automatically begin to check for updates and If there are any updates available, Chrome will start updating automatically.
  6. Once the updates are downloaded, you’ll need to click on the Relaunch button to finish updating Chrome.
  7. After you click Relaunch, Chrome will automatically close and will install the updates then reopen.

Clear Cookies on your Web Browser

Your web browsers are built to store and manages cookies form web platforms you visit. Cookies are small pieces of information websites store on your computer that may be used to validate your identity when next you access it in the future. The information stored on these cookies might get outdated or corrupted which can make accessing the website difficult. To delete cookies from major browsers, follow the steps below;

On Chrome,

  1. Open your Google Chrome browser and press “Ctrl + H” to open your browsing history.
  2. On the history page, click Clear browsing data from the left panel.
  3. Now you need to decide the period for which you are deleting the history date. If you want to delete from the beginning you need to choose the option to delete browsing history from the beginning.

Note: You can also select several other options such as Last hour, Last 24 hours, Last 7 days, etc.

  1. Also, you might want to clear the following:

Browsing history

Cookies and other site data

Cached images and files

  1. Now click on “Clear data” to start deleting the browsing history and wait for it to finish.
  2. Close your browser and restart your PC.

For Mozilla Firefox,

  1. Open your Firefox browser, click on your browser menu at the upper right-hand corner of your browser and click on “Options” from the dropdown menu.
  2. On the options page, click on the “Privacy & Security” section.
  3. In the “Privacy & Security” section, click on the “Clear Data” button under Cookies and site data.

Check if you’re able to fix Spotify web player not working issue or not by visiting the Spotify web page. If the error isn’t fixed, continue with the next method.

Your Web Browser does not support Spotify

Although rare, some web browsers are incompatible with certain web services. If you’re using internet explorer 8, it’s possible your web browser does not support Spotify. Try visiting Spotify on a different web browser. If Spotify is connected and loads perfectly, it’s time to move on from that browser.

Enabling Protected Content

If you’re seeing the error message “Playback of protected content is not enabled” then you need to enable protected content on your browser. To do this,

  1. Open Chrome then navigates to the following URL in the address bar:


  1. Next, scroll down to “Protected content” and click on it.
  2. Click to enable the toggle next to “Allow site to play protected content (recommended)“.
  3. Now try playing music using Spotify and this time you may be able to fix Spotify web player not working issue.

Open song link in new tab

If all methods enlisted above fails, you might just have to try opening the song link in a new tab and hope it plays.

  1. Click on the three-dot icon beside your desired song.
  2. Select “Copy Song Link” from the menu.
  3. Open a new tab and paste the link in the address bar.

It should begin playing.

Download the Spotify PC app

Sometimes we get to put in our best efforts but they don’t seem to be enough. If after trying all the above options and the Spotify web player keeps giving you trouble, this should be a sign that it’s time to just forego it in favor of the PC application. You can download Spotify for PC here. Install it on your machine and enjoy streaming and downloading unlimitedly. If you don’t have administrative privileges on the machine where you want to use the Spotify desktop app, there’ll be no need to download the app as you’ll need administrative rights to get on with the installation.

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