How To Fix DNS Server is not Responding | PhoneReporters

How To Fix DNS Server is not Responding

Suddenly, you’re unable to connect or surf the internet. As usual, your operating system offers you an option to troubleshoot the network issue. After the troubleshooting process, windows might return a report saying “The DNS server isn’t responding”. This is a guide to fix DNS Server isn’t Responding. If your browser isn’t able to establish a connection to the internet, the Windows Troubleshooting function might respond with the message: ‘DNS server not responding’ or ‘Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding’.

DNS errors occur when you’re unable to connect to an IP address, signalling that you may have lost network or internet access. The term DNS stands for Domain Name System. The DNS translates your web domain name into an IP address and vice versa.

Normally, domain points to an IP address. You’ll agree with me it is easier typing “” in your browser than using our IP address on “”. You’ll always remember but you might need a book to write IP addresses. Hence the need for DNS. Some servers restrict users connecting directly with their IP.

So if your DNS server stops responding, you cannot access such websites through the Internet. Without wasting so much of your time, here are possible ways on how to fix DNS server not responding.

Correct your DNS server address

If you’re experiencing this problem, it could probably be caused by an incorrect DNS server address on your device. If this is the case, the following steps should help you to fix DNS server address:

  1. invoke the Run box. Using your keyboard, press the “Windows logo key”then “R” without removing your hand from the windows key.
  2. Type “control” in the text areaand hit the “Enter” key.
  3. Click on “Network and Sharing Center”.
  4. Click on “Change adapter settings”.
  5. Right-click on “Local Area Connection”, “Ethernet”or “Wi-Fi” depending on your Windows. Then select “Properties”.
  6. Click on “Internet Protocol Version 4(TCP/IPv4)”, then click on “Properties”.
  7. Tick the “Obtain an IP address automatically”and “Obtain DNS server address automatically” checkboxes. After that, click “OK”.
  8. Click “Internet Protocol Version 6(TCP/IPv6)”, then select “Properties”.
  9. Tick the “Obtain an IP address automatically” and “Obtain DNS server address automatically”. Then click the “OK” button.
  10. Restart your device and try connecting to the website you wanted to visit and see if it succeeds.

If it doesn’t, try the next step

Clear your DNS cache and reset your IP

Sometimes, the DNS cache could restrict you from connecting so its necessary to clear it. This is How To Fix DNS Server is Not Responding by clearing DNS cache and resetting IP.

  1. Start your Command Prompt with administrative privileges. Open the start menu by clicking on the windows button and type “cmd” in the search box. After that, right-click on “Command Prompt” and select “Run as administrator”.
  2. Note: You’ll get a pop-up from UAC. Click Yes when prompted by the User Account Control.
  3. On the open black window, type the following commands and hit “Enter” after each.
    1. ipconfig /flushdns
    2. ipconfig /registerdns
    3. ipconfig /release
    4. ipconfig /renew
  4. Once you’re done, restart your device and try to access the website you want to view and see if it succeeds.


Restart your modem or router

Restarting devices go a long way in fixing some of the errors on many electronic devices. Sadly but whenever your modem or router doesn’t work properly, the DNS server could stop responding. To fix DNS Server not responding, You can restart your modem and router if you have one to solve the problem.

  1. Simply press the power button of your modem or router to power off, then wait for a while and press the power button again to restart the hardware.
  2. When it fully reboots, Try accessing the website you wanted to visit and see if it succeeds.

Update your network adapter driver

This problem might be caused by an old or incorrect network adapter driver. You can update your network adapter driver manually or, if you’re not confident playing around with drivers, you can do it automatically with Driver Easy or Driver Booster. Both software’s offer full updates to outdated or missing drivers even on their free versions. However, you can update drivers directly from device manager using the following steps

Update the device driver

  1. From the start menu search box, type device manager, and select Device Manager.
  2. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update.
  3. Select Search automatically for updated driver software.
  4. Select Update Driver.
  5. If Windows doesn’t find a new driver, you can try looking for one on the device manufacturer’s website and follow their instructions.

Reinstall the device driver

  • In the search box on the taskbar, enter the device manager, then select Device Manager.
  • Right-click (or press and hold) the name of the device, and select Uninstall.
  • Restart your PC.
  • Windows will attempt to reinstall the driver.


Hopefully, this article has helped you with How To Fix DNS Server is Not Responding and fixing the problem wasn’t difficult. Feel free to leave us a comment below with your own experiences and any tip that might help us update this article. You can also share this article with your friends or colleagues if they’re experiencing the same problem. Cheers.


Leave a Comment