Samsung TV Error Codes and How to Fix Them

By | January 26, 2021
Samsung TV Error Codes

This How-to guide will take you through the steps needed to take to clear off your Samsung TV Error Codes.

Error messages and error codes occasionally occur on your Samsung TV and could be as a result of one malfunction or the other. In most cases, these codes can be easily cleared by following some specified steps. However, there are some error codes that indicate the need to take the TV to an authorized technician for the resolution of the underlying problem.

Indeed, a problem-free or error-free experience all the time cannot be guaranteed whenever you are using any gadget be it your smartphone, TV, or any other gadget. In this article, we shall take you through the main error codes that could be seen when using your Samsung TV and how to fix them. The various error codes represent different kinds of problems and their appropriate solution also varies.

Knowledge of Samsung TV error codes and how to fix them will likely save you unnecessary hassles and even money if you should run to a technician anytime you encounter these errors. Therefore, this guide will be hugely helpful for owners of Samsung TV, interested in quick resolution of their Samsung TV error codes.

It is important to take note that most of the Samsung TV error codes are related to internet connectivity issues, and are largely absent when you have a strong and stable network connection.

Let us now navigate through the main Samsung TV error codes and how you can easily resolve the issue.

Error Code  0-1 or 7-1

This error code on the Samsung TV results when you try to connect to the Smart Hub on your Samsung TV especially for the first time. So, when you try to connect to the Smart Hub on your TV, Samsung’s Terms and Conditions relating to your use of the facility is first downloaded, but if this download is unable to be completed or could not even start due to fluctuations in internet connectivity, then you will see the error code. Hence if your TV is not connected to the internet, you would not be able to download the Terms and Conditions. The following steps will generally help you to resolve the problem:

  • The first thing to do is to press the Home button on your Samsung TV remote control unit, then scroll with your remote up or down button to choose “Settings”, then “Support” and then “Self Diagnosis”.
  • Then select the option “Reset Smart Hub”.
  • Next enter your pin to kickstart system resetting. If you are doing this for the first time, enter the default PIN (0000) to enable to system to reset to the factory settings.

After completing this process, you can verify again whether the Terms and Conditions page will load the required content. If you encounter the message: Terms and conditions – server under maintenance, then you should wait for some time before trying to load the terms and conditions again.

Error Code 001

This Samsung TV error code is also related to the functioning of the Smart Hub on Samsung TV. It may also pop up when you try opening the web browser application on your Samsung TV. Because the Smart Hub relies on your location in order to customize the type of apps and services that would be available to your on the basis of your country of residence. The error code 001 thus occurs when you have not chosen your location during the initial setup of the TV. The following steps will help you to resolve the issue of error code 001:

  • Check your internet connectivity status and ensure that you have a stable connection.
  • Next, automatically update the Firmware on your Samsung TV.
  • Also, manually update the Firmware on your TV.
  • When the update process has been completed, then restart Smart Hub.

Error Code 012

This error code may show up when you are trying to install or update an app on the Samsung TV, gotten from the App Store. Although, it occurs when you are trying to get a app, it is unrelated to the app itself, as this could be due mainly to the disruption of the internet connection. The following quick steps will help you to resolve the error code 012:

  • Switch off both your internet source and Samsung TV for up to 10 minutes and switch them on again.
  • Check your internet connectivity and make sure you have a stable connection. You can easily establish this by connecting your WiFi to another device to ensure it is working.
  • If your network connection is not stable, you may try connecting via another source.
  • Then, you should ensure that your Samsung TV is getting a strong network signal from the network source.
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Error Code 102

This error code reflects the inability of your Samsung TV to connect to WiFi, and therefore cannot connect with the Samsung server to access the great content available for your smart TV.

The following steps will generally resolve the problem for you:

  • Carry out a software update of your Samsung TV. Go to Settings, then select Support, select Software Update, then select Update Now.
  • You can update using a USB if connecting to a network is not possible.

Error Code 105

This error code on your Samsung smart TV is also related to issues surrounding internet network connectivity. You may see the error code 105 when your Samsung TV is unable to establish connection to an internet source. You can fix the problem by either connecting to another internet source or adjusting your router to be easily found by your device. The following steps detail this approach.

  • Ensure that your router and the TV are not blocking each other.
  • Open the router settings on your PC and add your Samsung TV’s MAC address. The MAC address could be gotten by going to the About This TV option under the Settings menu.
  • Go to the Network options, select Network Status and then IP Setting to assign an IP Address, Subnet Mask and Gateway, and enter the details manually.
  • If the error code still remains, you may also go back to the IP Settings and go to DNS Settings and select Enter Manually.
  • Then, enter a public DNS address:

These steps, when followed, should help resolve the issue of error code 105.

Error Code 107 or 116 or 301

The error code 107 is indicative of the Smart Hub’s inability to operate seamlessly due to internet connectivity disruptions or a completed absence of a functional network connection. The following quick steps will help you resolve the problem:

  • Reset the Smart Hub on your Samsung TV.
  • Turn off your internet router for up to 5 minutes and turn it on again.
  • If the problem persists, you may need to change your internet connectivity source.
  • Update the firmware of your Samsung TV via USB if you are still unable to get a functional internet connection.

Error Code 118

This occurs as you are trying to download apps to your Samsung TV via the App Store. It implies an inability of the Smart Hub to interface seamlessly with the Samsung server to enable a smooth process of downloading or updating apps on your smart TV. The following steps will assist in a quick resolution of the error code:

  • Reset the Smart Hub on your TV.
  • Turn off and then turn on both your Samsung TV and WiFi router after about 5 minutes.

Error Code 202

This error code could pop up if your Samsung TV is out of date in terms of updates or there are issues in your DNS server address. In order to resolve the error code 202 issue, you have to:

  • Update your Samsung TV firmware.
  • In addition, you should also change your Samsung TV DNS server address.

The error codes discussed in this article are the major error codes that could be noticed on your Samsung TV, and we hope that the steps we have detailed on how to get the problems fixed will save you from an unnecessary and expensive visit to the technician.

Category: How-Tos

About Elias

Elias is the Pioneer Editor @ He is in for all forms of mobile-related reports. The one you can trust

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