You may have experienced the Microsoft Teams Error caa82ee2 at one point or the other, and it can be a disconcerting experience. Not to worry, we are here with the solution to fix the issue of the Microsoft Teams caa82ee2 error.
Microsoft Teams is a rich and versatile proprietary business communication platform developed by Microsoft in March 2017. It is part of the larger Microsoft 365 family of products. Microsoft Teams offers workspace chat and video conferencing, file storage, and application integration, among a host of other activities. Because of its versatility, MS Teams is being deployed as an all-around solution platform in business, education, and a wide array of fields.
The desktop app of Microsoft Teams sometimes may not open successfully and will instead give the error code caa82ee2. The app will freeze for some seconds before the caa82ee2 error appears on the screen, with the following message:
“We’re sorry—we’ve run into an issue. Restart. If that doesn’t work, try signing out and back in. Error code – caa82ee2.”
You may have experienced the Microsoft Teams Error caa82ee2 at one point or the other, and it can be a disconcerting experience. Not to worry, we are here with the solution to fix the issue of the Microsoft Teams caa82ee2 error. Join us as we navigate to a comprehensive resolution of your Microsoft Teams Error caa82ee2 code issues.
If your MS Teams desktop client comes up with the error code caa82ee2, you may have to take the following steps to resolve the error:
Clear the Cache
- Right-click on the MS Teams icon and Select Quit to close the application.
- Next, open the File Explorer and go to %appdata%\Microsoft\teams.
- Clear the files from these cache folders (seven of them):
- \%appdata%\Microsoft\teams\application cache\cache.
- \%appdata%\Microsoft\teams\Local Storage.
After this procedure, restart your MS Teams. If the error still persists, then try emptying the %appdata%\Microsoft\teams directory. This can be achieved by removing all the files from the directory.
Disable Proxy Settings
- Go to Settings, then click the option Network & Internet, and click Proxy.
- Enable the Proxy option to Automatically Detect Settings.
- Next, disable Use a proxy server option.
- Refresh Teams and check if the error persists.
Resolve all Network Connectivity Issues
Microsoft Teams Error caa82ee2 could also occur if your network connectivity is weak or fluctuating. If your PC is unable to connect to the MS Teams server within a short time duration, Teams will decline the connection request and the caa82ee2 error shows up.
The first thing to do is to check whether your internet connection is stable. Examine the network icon on your taskbar, if the network has limited connectivity, then it is not possible to reach the MS Teams server. If you have access to an alternative network, you may try establishing that network connection to see whether the error will disappear.
You may also troubleshoot your network settings using the inbuilt network diagnostics tool, by right-clicking on the network icon on your taskbar and selecting “Troubleshoot problems”. Your network diagnostics tool will begin a deep search of the possible errors and detect these errors, in addition to recommending possible solutions.
If at the conclusion of this process, your problem is yet to be solved, move to the next fix.
Clear Teams Credentials from PC
The Microsoft Teams Error caa82ee2 may be as a result of the user changing his/her account settings or password. The following steps will help you resolve the issue of the MS Teams Error caa82ee2.
- Go to the Control Panel and click User Accounts.
- Then click Credential Manager, which will open the Credentials Manager.
- Next, click on Windows Credentials.
- Next, go to Generic Credentials and locate msteams_adalsso/adal_context_segments.
- Next, delete the line and check whether the Microsoft Teams Error caa82ee2 has been cleared on your Teams desktop app.
Clear Temporary Data From your Computer
Temporary data stored on your PC may also slow down your network connectivity. Use the Disk Cleanup tool to clear temporary files from the system.
- Navigate to the disk cleanup tool from the Control Panel or alternatively, type ‘disk cleanup‘ in the search bar and then launch the application.
- If there are multiple drives in your PC, pick the drive where MSTeams was installed and most of your programs. This is the C drive in most cases.
- Next, select the files you want to clear, taking care to make sure you have ticked the two boxes for temporary files.
- Click OK.
Reinstall MS Teams on your PC
- If none of the solutions worked, then you should uninstall and reinstall MS Teams.
- Open the Control Panel and go to Programs.
- Select Microsoft Teams and click Uninstall.
- Restart your PC.
- Download the Microsoft Teams app from the official website of Microsoft.
- Then reinstall the app on your PC.
The error code will not be visible again after you have properly reinstalled MS Teams on your device.